Salesforce Technical Lead

Job title: Salesforce Technical Lead

Ref: 39463

Division: Digital Transformation

Location: Hybrid - Clearwater Court - RG1 8DB

Contract type: Permanent

Full/Part-time: Full-time

Salary: Offering between £75,000 - £85,000 per annum, depending on experience

Job grade: C

Closing date: 28/02/2025

In Team Digital, we're planning for a future where the technology solutions we co-create and design enable us to achieve our goal of protecting our greatest natural resource and allowing our customers, communities and the environment to thrive.

As a Salesforce Technical Lead, you will be working within the ERP & Integration (Salesforce DevOps Platform Team) to manage and develop the Salesforce platform, overseeing the Salesforce development and ensuring the integration, development, and maintenance of both new and existing features across both Projects and Product Teams. Within this position, you will be seen as a thought leader in the team providing guidance to internal team members and SI partners while acting as a SME facilitating design discovery sessions to understand unique business needs. In addition to team support, this position plays a crucial role in assisting the ERP & Integration Platform Lead in executing the strategic roadmap.

What you'll be doing as a Salesforce Technical Lead

• Identify and proactively manage key risk areas.
• Manage security and data considerations.
• Lead the scope and evaluation of new requirements.
• Ensure that deliverables that are ready for deployment are fit for purpose, and meet the standards, quality targets and requirements.
• Own and produce strategies and roadmaps for the platform.
• Build out the Salesforce function and establish best practices.
• Assist in production incidents or problems.
• Provide technical coaching to the team and lead technical discussions, guiding other developers.
• Actively contribute to the continuous improvement of policy and process within the team to promote best practices and adoption of industry frameworks including Agile and DevOps.

What you should bring to the role

• A truly digital mindset. Open to collaboration. Open to risk. Open to new ways of doing things.
• Obsessed with data. Obsessed with excellence.
• Extensive experience in designing and implementing Salesforce solutions.
• Experience in implementing, customizing, optimizing and troubleshooting Salesforce Field Service.
• Strong experience with unit, integration and performance testing in Salesforce.
• Ability to translate business requirements into functional solutions within Salesforce.
• Proficient in using Visual Studio Code, Salesforce CLI and Extensions.

What's in it for you?

• Annual Leave - 26 days holiday per year increasing to 30 with the length of service. (plus bank holidays)
• Annual bonus.
• Private medical healthcare.
• Generous Pension Scheme through AON.
• Access to lots of benefits to help you take care of your and your family's health and well-being, and your finances.

Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. We aim to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support you.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.