Store Manager - Tunbridge Wells Retail Tunbridge Wells

What you'll be getting up to

• You'll be a key member of the Piglet in Bed team, representing your store within the business. You'll communicate broadly to ensure that your store team are in the loop on business updates, and that the HQ team feel connected with what's happening in your store.
• You'll build and develop a passionate team, who in turn will embody the Piglet in Bed values and build their own community in your local area.
• You'll be responsible for the wellbeing and safety of your team, and your customers.
• You'll communicate regularly with our retail operations team, as well as building relationships with your fellow store managers to provide peer support.
• You'll motivate and inspire your team, ensuring everybody understands targets and performance, and understands their role in success.

• You'll be ultimately responsible for the success of the store. You'll get to know your customers and understand what works and what doesn't.
• You'll become an expert on our product range, engaging with shoppers to answer queries, give advice and share inspiration. You'll familiarise yourself with the brand story and deliver consistently on brand guidelines.
• You'll think innovatively, and be unafraid to bring new ideas to the table.
• You'll oversee reporting, and liaise with the HQ team if you foresee any issues or opportunities.
• You'll immerse yourself in the local community, ensuring our space becomes much more than just a shop.
• You'll maximise sales and drive profitability through strong commercial management, alongside controlling costs.
• You'll be responsible for our physical space, ensuring it is clean, secure and safe; and beyond that making sure it is a lovely place to be - both for our customer and our team.

Who we're looking for

• You'll have a positive persona, and be the kind of person to brighten up other people's day.
• You'll need to be inherently sociable; this role is very much about community building.
• You'll need to be a confident leader; unafraid to make tough decisions when needed, and lead by example.
• You'll need to be motivated and proactive; seeking opportunity everywhere!

What it's like to work at Piglet in Bed

• You'll be part of a small team in the early days of our retail journey, so you'll really have the ability to make your mark, and grow within the company.
• If you're interested in development, there'll be opportunities to work strategically alongside our Retail Operations team, or to spend time working with our HQ team to understand how the wider business runs.
• Your store will have budget for regular social events (and we don't just mean a pint after work - so far we've done yoga, pottery making and hiking to name a few!). You'll also be invited to socials with the whole team, with travel and accommodation included.
• You'll receive up to 50% discount on our products, alongside extra gifts on your birthday and anniversaries.
• You'll get access to our high street voucher discount platform, as well as our wellbeing platform, where you can earn up to £30/month in vouchers for participating in wellbeing activities.
• You'll be eligible for life assurance at 1x salary.
• You'll get 33 days holiday per year, with minimal restrictions on when you can use it (and we'll make sure everyone gets a fair break at Christmas!)

Although we are advertising the role as full time, we will also consider part-time hours for this role.