Facilities Assistant x 4

Facilities Assistant, Caretaker, Handyman, Handyperson, Maintenance Education University, Bimringham, Midlands

Facilities Assistant x 4Birmingham (University sector)3-month contract (potential temp to perm for suitable candidates)£14.24- £15.70/hrShift rota - 7.00-14.30 and 10.00-18.00 - rotating weekly basisStart 6 January 2025
The OrganisationOur client provides education for around 31,000 students from 100 countries in the heart of Birmingham. The University is a large and diverse place to study. We put students at the heart of everything they do, giving them the best opportunities for future success.
The RoleReporting to the facilities' supervisor, you will provide operational facilities services to maintain buildings and environments across the university to support customers in the delivery of teaching and events to students.
Duties will includeCarrying out various tasks and activities as instructed though planned work scheduling and reactive helpdesk requests that include general porterage, moving furniture and equipment and setting room layouts for the delivery of teaching and eventsEnsuring that unwanted furniture and items are removed from buildings and materials such as wood, metals, cardboard, electrical equipment is correctly segregated into appropriate recycling bins and skips to support the university in maintaining a high standard in recycling figuresDealing with front line minor maintenance and repairs that include, unblocking of toilets, changing light bulbs, installing dispensers, mounting frames and boards and general repairs required with the use of basic tools and equipment and carrying out ad hoc portable appliance testing when requiredReceiving expected external contractor partners that are booked via the helpdesk to carry out jobs and/or servicing within the buildings and ensuring that inductions are completed before the appropriate level of access is permitted and access cards and keys are issuedRespond to building incidents i.e., water leaks and taking appropriate first response action, which may include cordoning off areas with your use of barriers and appropriate signage put in place to make others aware and report accordingly.
The successful candidate will haveGood level of general education, including English and Maths GCSEExperience in a similar facilities roleExperience in a customer service-focused environmentRelevant vocational qualifications, training or equivalent experience in manual handling, ladder training, fire evacuations, COSHH and similarAble to undertake a wide range of tasks and activities that will require manual handling and working at height. The ability to identify any potential hazards that may be a health and safety risk and react accordingly and engage other key operational staff within the department.
Will be required to work in all areas, buildings and across campus when required.
A flexible approach to working hours and shift patterns is also required and the ability to commit to working occasional weekends to support open days.
Most importantly- Customer service skills. You should have the communication skills to respond courteously to enquiries and queries from customers, colleagues, contractors and visitors. Be mindful of the environment and the university core values that may impact you and others and be creative in problem-solving and providing solutions to customer to support their needs.

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