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Head of Customer Success at $600m Funded HR SaaS
Posted 12 days 3 hours ago by Grey Matter Recruitment
£600 Hourly
Permanent
Not Specified
Other
London, United Kingdom
Job Description
Head of Customer Success at $600m Funded HR SaaS 
Fantastic opportunity to own the CS patch for this hyper-growth HR SaaS scale-up.
The Company
- $600m in funding from top VCs
- Valued at $4 billion
- Global offices - US and Europe
- Share Options
- Health insurance, L&D stipend + others
- 20% bonus
The Role
- Own the European Customer Success practice including onboarding, upsell and cross-sell
- Manage, grow and mentor your team of 15
- Develop Customer Success strategy and own team operations - retention, adoption, satisfaction, growth
The Requirements
- Extensive Customer Success leadership experience for an HR/Recruitment SaaS platform
- Experience managing and developing teams
- Strong stakeholder management and commercialism
If you feel you have the relevant experience please reply to this advert or email your CV to
Grey Matter Recruitment
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