Partner Manager UK/EMEA

About Us

DigitalGenius is an AI concierge for ecommerce merchants. Our solution automates key touch points in the customer journey, handling everything from product recommendations to lost parcels & refunds.

By understanding conversations, automating repetitive processes, providing purchasing guidance, and delighting customers, DigitalGenius allows the biggest and best commerce businesses to put 40-80% of their customer support on autopilot.

Our clients' annual revenue ranges from $10m to $10bn, including clients such as Universal Music Group, SSENSE, Selfridges, Huda Beauty, MyTheresa, Reebok, AllSaints, Represent, Olipop, Waterdrop, and Honeylove.

We are friendly and informal people who are passionate about our brand. We have an inclusive environment, welcoming skills and experience from diverse backgrounds.

The Role

Our goal is to become the world's leading automation platform in ecom & Retail. We see partnerships as a vital growth lever on this journey, so we are looking for a new, quota-carrying PM to build a territory of service partners. You'll decide on the partnerships you want to pursue and will be responsible for showing a good ROI on your time investment.

If you're excited about the AI hype and want the chance to work with truly 'enterprise' retail & ecom clients, then this is the opportunity for you.

Responsibilities

• Building your own "book" of strategic partners by reaching out to prospective partners and engaging them in conversation.
• Running enablement sessions to help partners understand our clients, our product, and how to spot referral opportunities.
• Finding opportunities to generate reciprocity for our partners by sponsoring their marketing, referring clients to them, and bringing them into our marketing.
• Attending events to find new leads for DG (likely travelling 20-40% of time).
• Helping to refine partnership management at DG, working collaboratively with 'Head of' and Partner Marketing to build a scalable growth channel.

Experience

• 1+ year partnerships in B2B SaaS in the ecom/retail space (quota-carrying).
• AND/OR
• 2+ years sales of B2B SaaS in the ecommerce/retail space (quota-carrying).
• AND/OR
• 3+ years in any B2B SaaS in a quota-carrying Sales/Partnerships role.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Bonus Attributes

• Strong knowledge of the eCommerce landscape.
• Enthusiastic about automation and comfortable using software tools.
• Evidence of taking ownership.
• Experience of working in a startup environment.
• Flair for entrepreneurship.
• Skilled public speakers (webinars, stage presentations, panel discussions).
• Comfortable with travelling for work and arranging travel efficiently.

Benefits

• Fully remote, with optional co-working space membership.
• Competitive salary.
• 25 day holiday allowance plus an annual company-wide week off.
• Quarterly team events / perks.
• Gym Membership.