Resourcing Manager

Do you thrive in a fast-paced environment where you can develop and lead a high-performing team? If so, we have the perfect opportunity for you!
We are looking for a Resourcing Leader to join our team and take ownership of delivering our CRC resourcing strategy. This role is perfect for someone with experience in high-volume people operations including both recruitment and staffing, who wants to make a real impact.

About Chester Race Company:
Chester Race Company Ltd is one of the North West's best-known and most-admired brands. It is an evolving organisation with a broad portfolio but retaining Horseracing at its core. The Company operates three racecourses, Chester, Bangor-on-Dee and Musselburgh, in Scotland. At Chester, we also own and operate a hotel, a vibrant pub and have other property interests in the city. Not to mention our in-house caterers, Horseradish and our staffing brand - Thyme People. With that much diversity in our business, no two days are the same!

General responsibilities include:

1. Work closely with the Head of HR to define and implement our event and racing resourcing needs, aspirations, and goals for the year
2. Represent the Resourcing function to the Operations divisions of our business, guiding decision-making on event day staffing requirements
3. Ensuring the team are responding to staffing requirements in a timely manner and to a high standard
4. Regularly review our employer brand performance to strengthen our recruitment success
5. Analysing recruitment pipeline and staffing data to identify opportunities for experience and efficiency improvement
6. Act on colleague feedback to enhance their experience and resolve issues effectively
7. Plan seamless event-day experiences, including check-in, uniform provision, and shift coordination
8. Monitor spending on training, onboarding, and uniform budgets, ensuring cost-effective solutions
9. Working with the Head of HR to review annual pay rates
10. Oversee agency usage and ensure financial accuracy in staffing costs
11. Ensure full compliance with employment laws, visa regulations, right-to-work status, and health & safety obligations
12. Identify and implement process efficiencies through improved technology and workflow enhancements

Our successful Resourcing Manager will have the following:

1. Strong experience in high-volume people operations role responsible for high volume staffing and recruitment activity
2. Experience of the hospitality or sports stadium industries
3. Proven leadership in multi-disciplinary teams, driving high performance
4. Expertise in recruitment strategy, employer brand, KPIs, and change projects
5. Knowledge of employment legislation, including right-to-work, EDI, and worker protection
6. Experience managing recruitment and staffing software to subject matter expert level
7. Advanced MS Office skills, particularly in Excel

Our successful recruit will be:

1. Committed to improving the colleague experience, ensuring inclusivity and accessibility for all
2. Excellent communicator who can influence, challenge, and earn trust
3. A motivational leader who supports and develops their team in a fast-paced environment
4. Highly organised with a sharp eye for trends and process improvements
5. A problem solver who approaches challenges with a solutions-focused mindset

We offer an attractive benefits package including:

1. Enhanced employer pension contribution (7%)
2. Medical cash plan (Medi-cash individual)
3. Opt-in to our Private Medical Insurance scheme
4. Enhanced maternity, paternity and sickness policies
5. Free onsite city centre parking
6. Free chef-prepared lunch daily
7. Local restaurant and gym discounts
8. Free tickets for selected Race Days across the group
9. Access to a wellbeing app

Salary: £40,000 per annum

Hours of work:
37.5 hours per week, standard working hours are 09:00-17:30.
Evening and weekend work is expected in line with business needs.

This role is based in Chester but requires occasional travel in the UK. A reliable commute to Chester city centre is essential.

Hybrid and flexible working:
This role does permit remote working, which would be for c. 20% of weekly hours (i.e., 1 day a week for full-time hours). We are a site-based operation supporting operational teams on site, so to deliver the service our colleagues rightly expect of us, we work predominantly on site here in Chester. We recognise that some work is more productively done at home (and are very supportive of this), but we want to be upfront with applicants about our ways of working.

Ready to Apply?
If this sounds like the role for you, don't wait! We'd love to hear from passionate, driven individuals ready to take the next step in their Resourcing journey.
All applications will be collated and assessed upon the closing date by the recruitment team and the hiring manager for the role (3rd March depending on volume of applications).