Tech Enablement Lead

Salary: Competitive Plus Benefits
Location: Holborn Store Support Centre and Home, London, EC1N 2HT
Contract type: Permanent
Business area: Sainsbury's Tech
Closing date: 20 February 2025
Requisition ID: 289522

We'd all like amazing work to do, and real work-life balance. That's waiting for you at Sainsbury's. Think about the scale it takes for us to feed the nation. The level of data, transactions and variety it involves. Then you'll realise that ours is a modern software engineering environment because it has to be. We've made serious investment into a Tech Academy and into setting standards and principles. We iterate, learn, experiment and push ways of working such as Agile, Scrum and XP. So you can look forward to awesome opportunities in everything from AI to reusable tech.

In a nutshell

The Tech Enablement leads will play an important role in supporting the technology transformation activities. They will support the delivery of significant technology change, with a focus on minimising and managing the impact of change whilst fostering a culture of continuous improvement.

What I am accountable for:

1. Supporting the cultural evolution that will be essential to the successful day-to-day running of our desired operating model.
2. Working closely with stakeholders as needed to understand business objectives, challenges, and transformational goals for technology change.
3. Utilising experience and understanding of various business change models, tools and techniques to support change.
4. Supporting assessments and analysis of current processes, systems, and organisational structures to identify opportunities for change and develop comprehensive change management strategies and plans.
5. Supporting workshops to develop inputs to analyse and to share emerging ideas or final conclusions.
6. Contributing to training needs analysis, performing gap analysis and supporting the creation of associated training plans.
7. Supporting the definition of the vision, goals, and benefits of the change initiatives.
8. Involved in the establishment of communities of practice.
9. Involved in our tech literacy effort to upskill Sainsbury's at large on our transformation agenda and drive better decisions and common understanding amongst non-tech stakeholders.
10. Produces clear and concise content that explains change within and without of technology.

What I need to know - Essential:

1. Experience of complex change in a change enablement or similar role.
2. Evidence of effective change management and communication strategies for initiatives or programmes.
3. Demonstrated ability to take ownership and manage projects from start to finish.
4. Strong focus on execution and ability to manage ambiguity.

What I need to know - Desirable:

1. Retail experience

What I need to show:

1. Excellent communication, relationship, facilitation and motivational skills.
2. Excellent analytical and problem-solving skills, with the ability to think strategically.
3. Familiarity with project management methodologies.
4. Understanding and experience of Agile practices and mindset.
5. E-commerce and/or retail sector experience is desirable.
6. Attention to detail.

Our Valued Behaviours are our common DNA that every colleague should live by and provide the benchmark for how we deliver our goals/individual contribution, and how we relate to other colleagues in the organisation.

Own it

1. Do what you say you'll do.
2. Don't walk past a problem.

Make it better

1. Improve things for your customer.
2. Spot opportunities to simplify.

Be human

1. Walk in the shoes of your colleagues and customers.
2. Show care and respect to everyone.

In addition to role modelling the Valued Behaviours, all People Managers should be consistently driving all four Leadership Performance Expectations, all the time. The Leadership Performance Expectations are:

Obsessed with the customer

1. You must:
   Use data and insight to understand customer needs and solve customer problems.
   Use our Purpose to support decision making everyday.
   Role model living our customer commitments and guide teams to do the same.

Obsessed with performance

1. You must:
   Know and be accountable for your part to play, delivering it brilliantly.
   Align team goals and ruthlessly prioritise resources to deliver our Customer Commitments.
   Assign clear accountabilities, hold people accountable (in your team and out) and act on performance both good and bad.

Lead beyond boundaries

1. You must:
   Actively share and seek to understand the big picture, both internal and external.
   Story tell our Next Level Sainsbury's strategy to drive end-to-end thinking.
   Build productive partnership inside and outside our organisation.

Lead fearless teams

1. You must:
   Create the environment for diverse perspective and challenge, where we are always looking to raise the bar.
   Grow everyone around you (up, down and across) through adult-to-adult feedback and coaching.
   Know yourself (strengths, weaknesses and impact on others) and continuously develop.

Support we will provide:

1. Full system and process training for the role.
2. Wider Portfolio team for direction and guidance.
3. Access to personal development tools e.g. Bitesize talks, online self-development tools, internal mentoring etc.

We are committed to being a truly inclusive retailer so you'll be welcomed whoever you are and wherever you work. Around here, there's always the chance to try something new - whether that's as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we'll also offer you an amazing range of benefits. Here are some of them:

Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 10% of salary, depending on how we perform.

Your wellbeing is important to us too. You'll receive an annual holiday allowance and you can buy up to an additional week's holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme.

Moments that matter are as important to us as they are to you which is why we give up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave.

Please see for a range of our benefits (note, length of service and eligibility criteria may apply).