Introduction to Content Design

Learn how to apply user-centred design methods to enhance your digital content.

In this course, you’ll get to grips with the main concepts of effective user-centred content design.

You’ll develop your skills and confidence in designing content that is accessible, backed by user research and written in plain English.

As you explore the role of the content designer, you’ll learn the value of journey mapping and prototyping and how to use data to improve and iterate your content.

You’ll also learn how content designers work across the UK government and public sector, and have the opportunity to exchange tips and best practice with other learners on the course.

This course is designed for people who are new to content design in government, or are interested in learning more about the profession.

The course works on both computers and mobiles.

This course is designed for people who are new to content design in government, or are interested in learning more about the profession.

• Demonstrate the main skills and knowledge needed for user-centred content design
• Interpret common data measures to make content decisions
• Apply principles of accessibility to content design
• Reflect on your own skills and professional development
• Contribute to the content community by sharing your experience and insights