People Management Skills

Become a successful line manager

Whether you’re a natural leader or want to improve your management skills, this 5-week course will teach you the people management skills you need on your journey towards becoming a successful line manager.

It can be daunting to become a new line manager, but preparation and confidence are key. The aim of this course is to make that transition easier and stress-free so that you can thrive in your new role.

Discover your leadership style

To become a great line manager, you must first discover your leadership style. You’ll gain an understanding of different management styles and learn how to adapt your style when necessary.

We will also explore adapting your management style to new ways of working.

Develop your management skills

You’ll learn about the labour market and recruitment process, team development and successful coaching. You’ll also learn the importance of managing conflict and wellbeing in the workplace.

Gain an introduction to performance management and learn about the signs of a high performing team, setting performance objectives and other performance management top tips. You’ll go through some real-life scenarios to practice your new skills.

By the end of the course you’ll have all the tools you need to step into the world of people management and succeed in your career.

This course is designed for new and aspiring line managers or companies that want to provide employees with people management skills.

This course has been developed by the CIPD with the financial support of JPMorgan Chase Foundation.

This course is designed for new and aspiring line managers or companies that want to provide employees with people management skills.

This course has been developed by the CIPD with the financial support of JPMorgan Chase Foundation.

• Explore elements of managing absence and supporting employees returning to work
• Assess the current labour market conditions and trends for your organisation
• Explore good practice in both recruitment and induction
• Describe effective ways of developing both teams and individuals
• Explore approaches to managing good workplace performance
• Describe ways to address shortfalls in performance
• Discuss the need to maintain a healthy workforce
• Reflect on your own management style