Academic Communications & Content Officer

This is a hybrid role that will require occasional travel into our UK locations which will fluctuate depending on business needs.

Locations:

• Coventry head office
• Manchester campus
• Birmingham campus
• Leeds campus
• London campuses (Holborn, Tower Hill & Ealing)

Salary: £44,000 per annum

Employment type: Full-time, Permanent

Hours per week: 37

Reporting into: Provost / Chief Academic Officer

About Arden University:
We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.

There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.

About the Opportunity:
You will play an important role in shaping and delivering key messages and resources from the Provost Office, acting as a central voice for transitional change during the ArdenNEXT project. This role is responsible for planning, curating, and executing effective communication strategies to ensure clarity, consistency, and engagement across academic and wider university teams.

By developing branded resources, digital content, and video materials, the role aims to enhance awareness of ArdenNEXT, align messaging with university values, and provide academic teams with the tools they need to navigate this transformation successfully.

About You:
We are looking for someone with the following experience and skill set:

Qualifications and/or Experience:

• Degree-qualified in a relevant field such as Marketing, Communications, Business, or Media/Film Production.
• Or, at least 3 years experience in a relevant marketing or communications role.
• Strong understanding of the challenges within Higher Education and a diverse student body.
• Proven track record in delivering end-to-end communication plans that improve engagement and effectiveness.
• Experience working within a Marketing Department, with knowledge of GDPR and data protection considerations.

Skills & Competencies:

• Excellent planning and organisational skills, including workflow and project management.
• Proficient in Microsoft Office, email, web, and CRM systems.
• Strong written and verbal communication skills, with the ability to present confidently and clearly.
• Eye for detail and design, ensuring all communications align with brand specifications.
• Experience in planning and executing high-quality video content.
• Strong analytical skills, with the ability to measure success against KPIs and ROI.
• Knowledge of marketing communication processes, with an understanding of how different university departments interact.

This role requires someone with creativity, strategic thinking, and the ability to build strong relationships to drive engagement and effective communication across the university.

Why Arden:
At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from:

• 30 days holiday + bank holidays on-top, and we even throw in Christmas closure.
• A generous Aviva pension plan, with a company contribution of 7%.
• Private Medical Insurance coverage.
• Study any Arden course for free, with generous discount for all family and friends.
• Plus, other excellent benefits.
• Our 'Golden Ticket' which allows you to gift anyone in your life a free Arden education.

Our Values:
Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.

Closing Date: Wednesday 12th of March, 2025

We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.

Equity, Diversity & Inclusion:
Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role.

If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer to the guidance here.

As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.