Account Manager

About Us

At Assembly, our mission is to find the change that fuels growth. We apply this principle to the work we do with our clients and to how we engage with our people. We're a modern global agency bringing together media, data, technology and talent to make brands perform.Our business is purpose driven. In March 2022, we were named Ad Age's first ever Purpose-Led Agency of the Year, recognised for our mission to leave the world better than we found it. This year we became B Corp certified, the result of a two-year journey. We're proud to have created a culture where diversity of thought, experience, and background are valued, within an environment that fosters continuous learning, adaptability, and a shared passion for meaningful impact.When you join Assembly, you become part of an award-winning global community of digitally led experts, home to 1,500 talented people across 25 offices globally. Together we create unique data, technology and media solutions that enable faster and smarter problem solving within an inspired, collaborative workplace.Assembly is poised for its next chapter of growth. We're a meritocratic, high-performance business with a progressive outlook and a growth mindset in all that we do. To realise our potential we need some new skills and thinking.The core DNA of Assembly lies in digital performance marketing. New and existing clients are asking us to extend this expertise across all media, connecting traditional channels with digital methods of execution, measurement and automation. We were born the right way to do this - we're building out from a leading digital and technology capability and adding the rest, rather than trying to reverse engineer a legacy business into a more modern version of itself.At Assembly we ask our people to embody three core values: Show Up : actively contribute to a space of personal and collective growth Make Change : embrace obstacles as opportunities, taking intentional steps to drive positive change Win Well : approach success with integrity, responsibility, and a commitment to collaboration, understanding that the journey is as important as the destinationWe look forward to meeting you and to discussing how we can grow together.

Overview

We are looking for an Account Manager to support an existing Client Experience and Leadership (CEL) team in the delivery of agency services one of Assembly's flagship clients.

The successful candidate will contribute to the development of effective omnichannel media plans that drive significant growth for our client across brand and performance. In addition, the candidate will support the Account Director in orchestrating all internal teams, ensuring Assembly delivers a consistently high output across all departments, and will work with the Account Director to identify opportunities for growth via the expansion of services or through client procurement of the agency's Data, Tech and Business Consulting products.

Working on this flagship account requires someone who is proactive, confident and passionate about delivering high quality media services to their clients and the agency. This SaaS client has significant growth ambitions that requires a unique way of working from the team and requires a candidate who is constantly looking for creative ways to achieve exceptional results.

Responsibilities

• Act as Account Manager across supporting the Account Director with deliverables, as well as managing the sign-off of media plans and coordinating activation teams to ensure the smooth running of campaigns and always-on activity.
• Support in the development of strategic media frameworks via; insight mining, defining tasks for communication, audience definition and sizing and candidate channel selection.
• Build and maintain excellent client relationships at all levels of seniority.
• Support on cross-channel planning (channel selection, budget allocation by channel / phase / audience) using historic client performance and industry benchmarks in combination with agency tools.
• Maintain an accurate and up-to-date view of all deliverables across accounts and collaborate with the Account Director, client and channel teams to ensure priorities remain aligned and deadlines are met.
• Monitor, analyse and report on campaign metrics using channel platforms and dashboards. Provide client with regular performance reports, insights, and recommendations.
• Manage client budgets effectively ensuring campaigns are delivered within budget constraints. Ensure all financial reconciliations are completed on time with 100% accuracy.
• Experience with supporting Account Director with response to briefs and pulling insights to inform media mix.
• Keep abreast of channel and product updates within the agency, ensuring these are communicated to the client where appropriate.

Required Skills

• Digital marketing experience, with an understanding (or appetite to learn) omni channel planning.
• Excellent communication skills (both written and verbal).
• Proactive, confident and motivated.
• Strong proficiency in excel and PowerPoint.
• Experience with analysing datasets and delivering actionable insights.
• Results and target driven with excellent attention to detail.
• Able to prioritise and multi-task, working with all agency departments.
• Preferential to have experience with tools such as Pathmatics, CommsPoint and GWI.

Equal Opportunities

Assembly is an advocate for equal opportunity in the workplace. We are committed to ensuring equal opportunities regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.