Aircraft Turnaround Co-ordinator

Job Details Salary: £36,750 plus shift pay and excellent benefits
Contract: Permanent
Hours: Full Time, 37.5 hours per week
Shifts: Various shifts between 04:00am and 23:30pm on a 4 on 2 off shift pattern
Location: London Heathrow Airport
Closing Date: Sunday 23rd February 2025 In a nutshell At Virgin Atlantic, we're on the lookout for highly motivated Turnaround Co-ordinators to be at the heart of our operation and co-ordinate the efficient turnaround of our aircraft. This is a safety critical role on the ramp, as you'll be leading and handling the safe, secure and on time departure of our flights through efficient supervision and coordination. Day to day Some of your key responsibilities as our Turnaround Co-ordinator will be:

• Leading and coordinating all aspects of the below wing arrival and departure processes on the ramp for our customers and crew, including their baggage
• Handling delay allocations accurately and timely, including comprehensive reporting
• Sharing information to provide feedback and appropriate escalation when encountered
• Preparing flight paperwork for crew, including printing of customer lists, flight plans, and other documentation
• Presenting aircraft load data between the flight crew and load control departments and taking care of weight and balance calculations as the need arises
• Final accountability for authorising aircraft departures in conjunction with Virgin Atlantic (VAA) and legislative requirements to deliver the safe departure of our aircraft
• Following all UK/Ireland/EU legislation as well as all security requirements to ensure VAA Corporate Safety and Security processes and procedures are followed at all times by all staff, including service providers

About you Are you a safety focussed leader, who thrives in working in a pressurised environment? We're looking for natural leaders and problem solvers with the ability to think on your feet to ensure our aircrafts depart safely and on time!

• To become a Turnaround Coordinator, we prefer you to have at least 12 months of prior airline experience in a ground-based aircraft dispatch role, specifically involving weight and balance or load planning. This hands-on expertise is preferred for managing seamless aircraft turnarounds
• To be eligible, internal candidates must have successfully completed their probation period and have held their current position for at least 6 months
• A robust grasp of below-wing operations is highly advantageous, as this role is chiefly centred around ramp activities, where the heart of the action unfolds
• Demonstrated expertise in team leadership, coupled with the confidence to collaborate and inspire others, fostering a vibrant and positive team spirit
• Strong and confident communicator with the ability to deliver clear and concise messages to a range of team members
• Effective planning and organising skills with a high level of accuracy to keep and maintain our on time performance
• Strong attention to detail with excellent verbal, mathematical and written communication skills
• Flexibility to work different shifts between 04:00am and 23:30pm, including weekends and bank holidays
• A full UK driving license to meet the requirement to drive vehicles airside that will include a medical assessment during your training

You'll be required to gain and hold a HAL ID in line with security background checks. We will provide you with full training on our in-house system, however, you will need to be computer-literate and adept at switching between applications. If this sounds like you, then apply today and kick-start your career with Virgin Atlantic! Our recipe for leadership At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Be yourself Our customers come from all walks of life and so do our colleagues. That's why we're proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive.