Bank Security Officer

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Main area: Security Officer Grade DSFS security grade Contract Bank Hours Flexible working - 0 hours per week (0hr bank) Job ref 166-DSFS B

Site: Chesterfield Royal Hospital Town Chesterfield Salary: £25,581 per annum pro rata enhancements for nights and weekends Salary period: Yearly Closing: 13/03/:00 Interview date: 19/03/2025

Job overview

DSFS are looking to attract the right candidate into the role of Security Operative on a Zero hr contract to join the current security team based at the Chesterfield Royal Hospital.

Security services are provided 24/7 to the Trust and successful candidates would be expected to be flexible to ensure full service cover is provided to the hospital.

Please note that a current SIA licence Frontline is essential for this role.

The hourly rate for this zero hour contract vacancy is £11.68 plus enhancements for nights and weekends pro rata per annum.

Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered.

PREVIOUS APPLICANTS NEED NOT APPLY.

Main duties of the job

1. Prepare and disseminate daily handover reports briefing the oncoming team of all the incidents occurred during your duty, covering any events that are due to take place during the oncoming shift.
2. Advise, remind and encourage staff members to develop an interest in crime prevention and protection of personal, patients and Trust property.
3. Keep a record of all duties carried out each shift in a personal notebook as well as entering any untoward incidents in the daily occurrence log.
4. Complete incident reporting using the Trust's incident reporting system when necessary.
5. Assist with safe operation during take-off and landing of Air Ambulance and security of same whilst on ground.
6. Monitor the access control systems, paying particular attention to break glass notifications, doors left open, faults and temporary interruptions to service.
7. Maintain a highly visible deterrent by patrolling the hospital on foot and via vehicle, checking all property and land associated with the Trust is secure and free of hazards.
8. Respond to any security/fire related incidents on CRH site.

Working for our organisation

Derbyshire Support and Facilities Services Ltd. (DSFS) is a subsidiary company that's 100% owned by Chesterfield Royal Hospital NHS Foundation Trust.

DSFS has just under 1000 staff across Soft and Hard Facilities Services, and our corporate services including, ICT, Patient Records, Switchboard, Procurement, Finance and Clinical Engineering. Very much part of the 'Chesterfield Royal family', DSFS builds on solid NHS foundations to offer a more commercial approach that's dynamic, flexible, and proactive.

DSFS are proud to be striving to achieve a truly diverse and inclusive flexible workforce by valuing and welcoming everyone's abilities, uniqueness, and individuality. All our colleagues have the right to and should be able to feel 100% themselves at work; we believe that all our people add to and should improve our culture and not just fit in with it. By embracing our diverse backgrounds and differences our culture becomes richer and makes us stronger together.

Detailed job description and main responsibilities

Please see the Job description and Person Specification in the attachments section on this page. This document contains a full detailed description of the role and what the main responsibilities and duties are, along with the criteria that are required for the role.

Person specification Qualifications and Training

• Knowledge of the Security or Customer Service industry.
• Knowledge and experience of IT systems including Outlook.
• Knowledge of security systems, such as CCTV, access control, intruder alarms and car parking systems.
• GCSE's grade C or above in English and Maths.
• Valid SIA licence in Frontline.
• A recognised qualification in security and or physical intervention.
• Excellent knowledge or qualifications in Customer Service and Health & Safety.

Experience

• Experience of working within a security team or customer focused service.
• Experience in dealing with challenging behaviour including violent and aggressive situations.
• Previous experience working within the NHS.

Skills and Knowledge

• Knowledge and experience of security systems and their operation.
• Good knowledge of security environment, the potential risks, threats and actions required to manage and reduce risks.
• Ability to liaise and communicate clearly with patients, staff, visitors and contractors.
• Demonstrate excellent customer care.
• Experience in dealing with emergency situations.
• Strong verbal and written communication skills.
• Ability to communicate and respond appropriately to alarms, evacuations, incidents and emergency whilst following security procedures and ensuring safety.
• Excellent Inter-personal skills.
• Previous experience in communicating clearly with patients, visitors and NHS Staff.

Personal Attributes

• To assess situations quickly, using appropriate action to defuse a situation and provide effective solutions.
• Ability to maintain calm and control in difficult situations, minimising panic in others.
• Experience in monitoring and pro-actively demonstrating security procedures are being adhered to by staff, contractors and visitors in order to ensure the premises and staff are safe.
• To be able to work under own initiative as well as following written and verbal instructions.

Flexible Working

If you're looking for flexible or predictable working arrangements, please speak to us about how we might be able to accommodate this. If it works for our service and patients, we will do our best to make it work for you.

VISA's and Immigration system

Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered at this point in time.

When DSFS Ltd are able to offer sponsorship to work in the United Kingdom (UK), applicants will be required to provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here Criminal records checks for overseas applicants - GOV.UK ()

Derbyshire Support and Facilities Services ('DSFS') is committed to ensuring the safety of all our staff and patients therefore encourages and supports staff to be vaccinated against COVID19 as this remains the best line of defence against the virus.

Communications

Communications throughout the application process will be via e-mail therefore please check your e-mail account, spam folders and NHS Jobs (where applicable) account regularly.

References are also requested by email (where possible). Therefore, to speed up the recruitment process please provide an up to date email address for all referees when completing your application form.

If you require any support in completing the application form, please do not hesitate to contact the DSFS Human Resources team on / and we will be happy to provide assistance.