BI/Performance Analyst

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Job Title: BI/Performance Analyst - Regional Client Account

Position Overview

We are seeking an experienced and innovative Senior BI/Performance Analyst to join our high-performing team, focusing on a strategic regional client account. This role will be pivotal in transforming complex data into actionable intelligence, driving performance optimization, and enhancing client value proposition. The ideal candidate will blend advanced analytical skills with business acumen to deliver insights that shape strategic decisions and operational excellence.

Key Responsibilities

Advanced Data Analytics and Predictive Modeling

• Develop and implement sophisticated statistical models and machine learning algorithms to forecast trends, predict outcomes, and identify opportunities for performance enhancement.
• Utilize advanced analytics techniques such as regression analysis, time series forecasting, and clustering to extract deeper insights from multifaceted datasets.
• Design and execute A/B tests to optimize strategies and validate hypotheses.

Strategic Performance Analysis and Optimization

• Conduct in-depth analysis of KPIs, benchmarking against industry standards and historical performance.
• Perform multi-dimensional analysis to uncover hidden patterns and correlations in client data.
• Develop and maintain a comprehensive performance measurement framework, aligning metrics with client's strategic objectives.
• Lead root cause analyses for complex performance issues, proposing data-driven solutions.

Business Intelligence and Data Visualization

• Architect and implement end-to-end BI solutions, from data integration to front-end dashboards.
• Create interactive, dynamic dashboards and reports using advanced features of BI tools (e.g., DAX in Power BI, LOD calculations in Tableau).
• Design and maintain a centralized data warehouse, ensuring data integrity and accessibility.
• Implement data governance practices and ensure compliance with data privacy regulations (e.g., GDPR, CCPA).

Client Relationship and Consultative Insights

• Act as a trusted advisor to senior client stakeholders, translating analytical findings into strategic recommendations.
• Conduct regular performance review sessions with clients, presenting complex analyses in an accessible manner.
• Anticipate client needs and proactively propose data-driven solutions to emerging challenges.
• Collaborate with account managers to develop data-backed strategies for account growth and retention.

Cross-functional Collaboration and Knowledge Sharing

• Lead cross-functional projects, coordinating with IT, operations, and client-facing teams to implement data-driven initiatives.
• Mentor junior analysts, fostering a culture of analytical thinking and continuous learning.
• Contribute to the development of best practices and standardized analytical methodologies across the organization.
• Participate in industry conferences and internal knowledge-sharing sessions to stay abreast of emerging trends and technologies.

Innovative Solutions Development

• Identify opportunities for new data products or services that can add value to the client relationship.
• Prototype and pilot innovative analytical solutions, leveraging technologies such as IoT, AI, or blockchain where applicable.
• Collaborate with the product team to integrate analytical insights into existing service offerings.

Required Qualifications

• Master's degree in Business Analytics, Data Science, Statistics, or a related quantitative field.
• 5+ years of experience in a BI or advanced analytics role, preferably in a client-facing environment.
• Expert-level proficiency in SQL, R or Python, and BI tools (e.g., Power BI, Tableau).
• Strong understanding of statistical concepts and their practical applications.
• Demonstrated experience in managing large-scale data projects and implementing BI solutions.
• Excellent communication skills with the ability to convey complex technical concepts to non-technical audiences.
• Proven track record of delivering high-impact analytical projects that drive business value.

Preferred Qualifications

• PhD in a quantitative discipline or MBA with a focus on analytics.
• Experience in the real estate, facilities management, or related industries.
• Certification in relevant areas (e.g., AWS Certified Data Analytics, Google Data Analytics Professional Certificate).
• Familiarity with big data technologies (e.g., Hadoop, Spark) and cloud platforms (e.g., AWS, Azure).
• Experience with data visualization design principles and storytelling techniques.
• Knowledge of agile methodologies and project management.
• Strategic thinking with the ability to link analytical insights to business outcomes.
• Intellectual curiosity and a passion for solving complex problems.
• Resilience and adaptability in a fast-paced, client-centric environment.
• Strong ethical standards and commitment to data integrity and privacy.
• Entrepreneurial mindset with the ability to identify and pursue new opportunities.
• Excellent stakeholder management skills, able to influence at all levels of the organization.

This role offers a unique opportunity to leverage cutting-edge analytics to drive transformational change for our regional client account. The successful candidate will be at the forefront of data-driven decision making, shaping the future of our client relationships and contributing to the strategic direction of our analytics capabilities.

Location: On-site - London, GBR