Business Development Manager, HR Tech

About Gigs

At Gigs, we're building the operating system for mobile services - a platform that enables tech companies to seamlessly embed connectivity into their products.

Just as Stripe enables businesses to embed a payment button into any product, Gigs enables businesses to add a connect button and issue SIMs with a single click or API call. From fintechs launching mobile services to HRIS platforms offering work phone plans, we automate phone plan provisioning.

We're solving complex technical, operational and regulatory challenges to make connectivity truly effortless. We've grown to a team of around 90 people across the US and Europe, bringing together an experienced team of early-stage engineers, product builders and business athletes from companies like Stripe, Airbnb and Shopify. We know what it takes to solve hard problems.

With almost $100MM in funding from Ribbit Capital, Google and Y Combinator, Gigs is one of the fastest growing tech companies. Building on our strong foundation, we're looking for exceptional candidates who want to do the best work of their lives in a high-paced environment, surrounded by a highly talented, ambitious team.

You'll be joining at an exciting inflection point in our company's history. At sub-100 people and with a year of hyper-growth ahead of us, opportunity is abundant.

The Role

As a senior member of our Business Development team, you will play a key role in driving the acquisition and growth of mid-market and enterprise customers who are looking to streamline the way they manage phone plans for distributed teams. Working in close collaboration with our Head of Go-to-Market and a dedicated HR-tech team, you will be responsible for building and nurturing a strong customer pipeline, structuring commercial partnerships, and driving sustainable business growth. Your success will hinge on your ability to cultivate strategic relationships, leverage your deep commercial expertise, and identify high-impact opportunities that align with our growth ambitions.

The Responsibilities

• Sales and Outreach: Proactively identify, reach out to, and engage with key decision-makers in HR, IT, procurement and operations at mid-market and enterprise tech-forward companies. You'll manage inbound and outbound leads, guide them through the sales process, and craft tailored strategies and pitches that address client needs while showcasing the unique value of our product.
• Pipeline Management: Build, manage, and maintain a healthy and robust sales pipeline. You will prioritize leads based on strategic fit, revenue potential, and expected timelines, ensuring that opportunities are managed efficiently.
• Strategic planning: Plan, build and implement a compelling sales and growth strategy for Gigs' HR-Tech product. Craft targeted value propositions for various customer segments, and build outreach strategies for different kinds of stakeholders present on the employee phone plans market.
• Account Management: Cultivate and maintain strong relationships with prospective and existing clients to ensure long-term partnerships, client satisfaction, and continuous revenue growth.
• Cross-functional Collaboration: Partner with internal stakeholders, including product, engineering, and operations teams, to successfully scale partnership opportunities and unlock new market segments. Provide actionable market feedback to influence product development and prioritize roadmap initiatives.

What We Are Looking For

• Proven Sales Experience: You bring a strong track record in B2B SaaS sales, account management, or business development roles, with hands-on experience of managing full sales cycles from prospecting to closing.
• Enterprise Sales Expertise: You have demonstrated success in navigating complex sales processes and engaging stakeholders at multiple levels within large organizations, particularly in IT, Procurement, and HR departments.
• Adaptability and Curiosity: You are a fast learner who thrives in dynamic environments, eager to dive deep into new industries, especially enterprise telecom and connectivity solutions, to better serve our clients.
• Analytical Strength: You are comfortable building detailed business cases, modeling partnership economics, and using data-driven insights to inform decisions and evaluate opportunities.
• Relationship Builder: You excel at establishing and maintaining trust with clients, managing complex relationships, addressing concerns proactively, and becoming a valued advisor within large organizations.
• Collaborative Partner: You work effectively across departments to align commercial strategies with operational capabilities, build trust internally and externally, and drive meaningful results through collaboration and influence.

Remote Work at Gigs

At Gigs, we're remote-friendly, with a strong emphasis on meaningful in-person collaboration. While most of our work is done remotely, we encourage our team to connect regularly in our hubs, whether for focused teamwork, customer meetings, or brainstorming sessions that drive creativity.

• Gigs Pads: Our hubs in San Francisco, London, and Berlin are vibrant spaces where Gigsters come together to connect, collaborate, and create.
• Gigs Republic: Twice a year, the entire company gathers for in-depth team bonding, strategic sessions, and shared experiences to reinforce our culture and drive growth.

This blend of remote work and in-person collaboration ensures we maintain a dynamic, connected, and innovative team environment.

What We Offer

At Gigs, we believe in rewarding excellence. You'll receive competitive compensation and stock options to ensure you are truly part of our growth. Benefits/additional compensation for this role may include stipends for upgrading your home office or work setup, learning and development budgets to support your career growth and a free phone and international data plan (naturally).

If you're excited about pushing boundaries and helping us shape the future of telecom, we'd love to hear from you.

For more information on benefits, Gigs Pads, and life at Gigs, check out our Careers page.