Business Support Apprentice

Posted 2 days 11 hours ago by Mears Group

Permanent
Full Time
Apprenticeships & Internships Jobs
Kent, Tonbridge, United Kingdom, TN103
Job Description

Business Support Apprentice page is loaded

Business Support Apprentice

Apply locations: Tonbridge

Time type: Full time

Posted on: Posted 3 Days Ago

Time left to apply: End Date: March 31, 2025 (30+ days left to apply)

Job requisition id: HRC-12

Annual salary: up to £26,984.10

Location: Tonbridge

Salary:

  • 16yrs - 17yrs: £7.71ph (40 hours per week including time at college)
  • Over 18yrs: £10.71ph (42.5 hours per week including time at college)
  • Over 21yrs: £12.21ph (42.5 hours per week including time at college)

A bit about us:

MPS has been caring for residents' homes for over 25 years. As part of the Mears Group, we offer partnership solutions and expertise in estate management and property maintenance, delivering a range of property services, including reactive repairs and planned maintenance to over 100 local authorities and housing providers nationwide.

About apprenticeships at Mears Group:

Apprenticeships are an underpinning part of Mears' philosophy; we are committed to developing the next generation of our workforce. Many of our most senior people started their working life as an apprentice. Whether you are fresh out of school or college or looking for a complete career change, we offer a great foundation to your future career and beyond.

As an Apprentice, you will be paid above the national minimum wage for your normal working hours plus time to do your college work, with opportunities for real-life experiences such as working in people's homes, getting involved in community projects, and improving lives through customer focus.

This apprenticeship will take around 12 months to complete and result in gaining your NVQ level 3 in customer service.

About the role:

As a Business Support Apprentice, you will develop within the role guided by your mentor. The role will be based within our customer service team working from our branch in Tonbridge. One day a week is allocated to complete your college coursework, with the option to work from home during this time.

You will not be required to attend college; all courses are online, and assessments are submitted via a secure portal.

You will be involved in a wide range of activities including data analysis to support complaints and compliments from clients, tenants, and residents, attending meetings and site visits, and arranging social value events with local schools and community groups.

For this position, you must live within a 10-mile radius of the branch and will be responsible for making your own way into the office.

Role Criteria:

  • GCSE pass grade in both Math and English (Grade 4 and above or grade C and above)
  • Great communication skills
  • Knowledge of Microsoft Office, Excel, Outlook, Word, etc.

Application Process:

  • To be considered for this apprenticeship, all applicants must submit their CV and a cover letter detailing why you are interested in the role and why you would like to be an apprentice.
  • We will contact you to confirm if you have been selected for the next round, which will either be an invitation to an assessment centre or individual interviews.
  • Please note that you will be required to complete a basic Math & English test during the selection process, similar to the assessments needed to join the college.
  • All roles require candidates to have the right to work within the UK; Mears does not currently offer visa sponsorship. Candidates should be aware that all roles are subject to relevant DBS/Security checks.

To apply, follow the link below or contact Lauren Bellini at .

Mears Group is a Disability Confident employer and recognizes our people as our greatest asset. We hire individuality, ensuring equal access to opportunities for all, regardless of social economic background or individual makeup.

To drive a Mears vehicle, you must be over 21, have held your license for over 3 months, and have less than 9 points.

All roles are subject to relevant DBS/Security checks before the commencement of employment.