Category Manager (Injectables)

Category Manager (Injectables)

Reporting to: Chief Commercial Officer

Location: London Office, flexible working policy

Salary: Competitive plus annual bonus

About Healthxchange:

Founded in 2000, Healthxchange is the leading supplier of aesthetic medical products and devices to medical professionals within the UK. As a winner of the Aesthetic Awards for several years running, we pride ourselves on the quality of our products and our customer service. With award-winning products from top brands like Obagi, Jan Marini, Jane Iredale, Medik8, and cutting-edge medical devices, the company offers a dynamic environment for innovation and growth within the medical aesthetic space.

About the role:

As the Category Manager, you are responsible for managing the day-to-day relationship with our injectables suppliers, actioning initiatives to drive their respective businesses forward. You sit within the core Commercial Team and work closely with marketing, supply chain, education, and sales teams. You plan ahead, considering business opportunities and landing their execution whilst continuing to assess, reflect and refine future plans to deliver consistent category growth.

Responsibilities:

• Manage the day-to-day account management with top suppliers (e.g., Allergan, ISBA, Evolus, Prolenium, Dermafocus, Sinclair, Vivacy, Teoxane, Croma), maintaining regular contact with both internal and external stakeholders.
• Build strong relationships with suppliers to facilitate long-term, collaborative partnerships.
• Work alongside the CCO to develop, negotiate, and agree on JBPs/commercial terms on an annual cycle whilst contributing to quarterly performance reviews.
• Develop promotional activation plans ensuring robust YoY trade over while being compliant with regulatory requirements. Negotiate funding or brand support where appropriate and maintain mechanisms for ongoing measurement of event performance.
• Work closely with marketing, education, and sales leads to represent the voice of the brands, align strategy, and ensure consistent communication across channels.
• Monitor the external clinical skincare market for opportunities to further enhance our plans.
• Your usual hours will be from 9am to 6pm, with expectations to maintain some flexibility depending on business demands. Your job will be office-based with some need for UK travel. Working from home can be supported 1-2 days per week.

Requirements:

• Previous customer service experience with a minimum of 3 years in a service-oriented dynamic environment.
• A proven track record of developing, motivating, and leading a team.
• Competent in data analysis with the ability to consolidate core messages for senior stakeholders.
• An ability to influence and negotiate across all functions and seniorities.
• Detail-oriented with robust organizational skills.
• Strong problem-solving skills.
• Commercially savvy with an awareness of the P&L impact of key decisions.
• Experience using Salesforce, Intact IQ, and Microsoft Office or similar platforms.
• Strong prioritization and project management skills.
• Confidence using Excel.

Benefits:

Company pension, bonus, 23 days holiday plus bank holidays (increasing with service), staff discount, staff social events, access to Health Assured EA.

Healthxchange is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer and welcome and encourage applications from all qualified individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability status, marital status, or any other legally protected status. All employment decisions are based on merit, qualifications, and business needs.