Change and Communications Lead

Job Title: Senior Change and Communications Manager

Location: Hybrid - London - 3 days per week
Salary Range: £80,000-100,000 DOE

Overview:

We are currently partnered with a Legal firm seeking a Senior Change and Communications Manager to lead internal communications and change management across the division's global operations. This pivotal role will support key initiatives such as technology re-platforming, cultural development, and quality management frameworks, driving strategic transformation within the business. The ideal candidate will balance both strategic and hands-on responsibilities, handling a diverse range of initiatives that span multiple locations, including the UK, Europe, and APAC.

Key Responsibilities:

• Lead and manage internal communications and change management efforts across multiple global regions, including the UK, Europe, and APAC.
• Collaborate with stakeholders to support organisational transitions, including technological transformations, cultural development, and quality management frameworks.
• Drive strategic change initiatives and ensure alignment with business objectives.
• Create engaging content across multiple communication channels, including email, newsletters, Intranet, and presentations.
• Provide hands-on support with change management processes, focusing on technology-enabled transformations as well as broader business change initiatives.
• Work closely with legal, operations, and technology teams to ensure communication strategies align with business needs.
• Balance strategic planning with communications content creation, managing both high-level change initiatives and detailed communication projects.
• Manage multiple concurrent initiatives, ensuring timelines and objectives are met.

Key Requirements:

(Must have)

• A hybrid professional with a strong background in both change management and communications.
• Strong stakeholder management skills and the ability to build trust and good relationships with complex stakeholders.
• A proven trach record in change management and driving the change capability in technology-driven change programs.
• Proven expertise in drafting engaging content for diverse communication channels.
• Experience in managing large-scale change programs, particularly related to technology and organisational culture shifts.
• Ability to work across multiple business functions, including legal, operations, and technology teams.
• A delivery-focused individual who thrives in a fast-paced, results-driven environments.
• Experience working within a global organisation ideally within the Legal/Professional Services industry

(Desirable)

• Formal change management qualifications such as PROSCI

About You:

The ideal candidate is a versatile professional who thrives in both strategic and hands-on roles. You will be comfortable navigating the complexities of large-scale change initiatives while also being ready to roll up your sleeves and contribute directly to the communication and change management process. You will have the ability to engage with senior stakeholders while maintaining a focus on delivery and execution.

If you are passionate about driving change, communicating effectively across diverse teams, and supporting a global business through transition, I'd love to hear from you.