Client Executive

OpenDoor I Client Executive - Job Description

PURPOSE

The purpose of this document is to help prospective team members better understand the role and responsibilities of the Client Executive at OpenDoor, WPP's bespoke global operating model for Amazon.

ABOUT WPP & OPENDOOR

At WPP, we're constantly reinventing the future of creativity on an ever-broader canvas, bringing together unrivalled talent, resources, and skills to provide an integrated offer of communications, experience, commerce, and technology.

Over the last decade, we have developed a dedicated global client practice with the mission of accelerating WPP's impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a client's specific needs and challenges, providing easy access to the right capabilities. And that's why we've built OpenDoor for Amazon.

OpenDoor is a unique integration of the best of WPP and Amazon - building on their respective strengths and visions. Whether at WPP or at Amazon, every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to drive impact - for them to innovate, learn, thrive, and occasionally fail too.

The unique OpenDoor partnership model is built to deliver next-level productivity, fueled by our industry-leading approach to People, Platforms, and Process. OpenDoor spans across all WPP agencies and disciplines such as media, business consultancy, communications and brand strategy, tech and commerce, public relations, and production.

OpenDoor's values are built from Amazon's own 16 Leadership Principles , and WPP's core values of Open, Optimistic, and Extraordinary. Together, when WPP's Creative Transformation meets Amazon's next-level customer centricity, our people come together to challenge and impact what's done today and build a better future.

By joining OpenDoor, not only are you joining a cross-functional team partnering with one of WPP's top five global clients, but you are also taking a step to challenge yourself and the world around you every day, working in the most unusual way on some of Earth's most ambitious opportunities in marketing, tech, media, business, and creativity.

ABOUT THE ROLE

We are searching for a talented and enthusiastic individual to join our OpenDoor team as a Client Executive. This is a full-time position based in London. The role will report to the Client Manager. This role plays a crucial part in supporting WPP's mission to deliver consistency, delivery excellence, and best-in-class service for Amazon in every country across its diverse businesses, including XCM, Prime Video, and RMI.

RESPONSIBILITIES

• Work with the OpenDoor and WPP network (including central buying teams) to enable best practice and on-time delivery.
• Build strong relationships with the local OpenDoor teams and the regional departments.
• Support with socializing Global Campaign guidelines and their implementation in the market.
• Collate best-in-class work across the network, elevate to regional clients, and roll out across markets.
• Understand the Amazon ways of working and the responsibilities of our team to drive ongoing organization, quality, and consistency for your clients.
• Ensure accurate and timely delivery of regional plans and reporting (weekly spend trackers and performance reports) and collaborate with our analytics team to provide analysis and insights into results and recommendations.
• Collaborate with WPP (media and beyond) and Amazon team members to ensure seamless campaign delivery and achieve outstanding results.
• Support the finance billing process to collate POs, update budget trackers, and monitor client billing.

QUALIFICATIONS

• Excellent organization and project planning skills.
• Strong analytical skills and a data-driven mindset.
• Excellent communication and collaboration skills.
• Passion for innovation and a desire to challenge industry norms.
• Ability to thrive in a fast-paced, dynamic environment.

BONUS POINTS

• A positive attitude and willingness to learn.
• Solution-oriented and excited by a challenge.
• Excited about working with clients and enjoys collaborating.
• Knows how to navigate a media plan.
• Able to identify potential problems and understand when to escalate.
• Ideally has experience working with multiple markets, although not required.
• Experience with entertainment marketing or digital advertising.

BENEFITS OF OPENDOOR

• Unparalleled Access: Gain direct experience working with one of the world's most innovative and influential companies.
• Mentorship & Training: Receive guidance from experienced professionals at both WPP and Amazon.
• Cutting-Edge Technology: Utilize industry-leading tools and platforms, including WPP Open.
• Data-Driven Environment: Develop your analytical skills and contribute to data-driven decision making.
• Global Impact: Be part of a team that is shaping the future of marketing on a global scale.

HOW TO APPLY

Interested candidates are encouraged to submit their resume and cover letter to email protected by application deadline .

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.