Client Projects Coordinator / Administrator - Fun Architecture Firm. Hybrid - 19430 Ref: 19430

Adara is where work meets fun. Sure, work can be dull sometimes - but not here. We keep things lively with plenty of laughs along the way. Don't get us wrong - we work hard, but we have a blast doing it. At Adara, we believe great design starts with great people. That's why we foster a culture where creativity is celebrated, innovation is embraced, and career growth is a priority. If you're looking for a workplace as forward-thinking as the designs we create-where no two days are the same and problem-solving is part of the everyday-then you belong at Adara.

You'll be a perfect match if you:

1. Thrive in a fast-paced, dynamic environment
2. Are a proactive multitasker who loves making things happen
3. Want to be part of a collaborative, supportive team where your ideas truly matter

The Role at a Glance:

Client Projects Coordinator / Administrator

North London Office Based Minimum 1 Day Per Week / Hybrid Working

£25,000 - £30,000 Full Time - Permanent

Hours: 37.5 Hours Per Week, Monday - Friday, 9am - 5pm

Culture: Trust, Respect, Shared Success, Laugh a lot, Work a lot

Company: A forward-thinking architecture and planning firm

Your Background / Skills:

Administration, Coordination, Client Support, Customer Service, Stakeholder Management

Skills: Friendly, Great Time management, Organised, Customer focussed, Excellent English oral and written communication.

About us:

The home of amazing architecture. Adara is a dynamic architectural and planning practice based in London, specializing in high-quality residential projects with select commercial work. Founded in 2018, our team brings over 20 years of combined experience in planning and design, offering expert guidance to bring our clients' visions to life. We don't just design homes-we redefine them. Our team is made up of innovators, problem-solvers, and passionate designers who thrive on collaboration and fresh ideas.

The Opportunity:

We are on the hunt for a highly organised and proactive Client Projects Coordinator / Administrator to join our London-based team. This role is pivotal in ensuring seamless communication between clients, architects, planners, and external stakeholders while managing the administrative functions that keep our projects running smoothly.

As the key point of contact for clients, you will be responsible for keeping them informed about project progress, addressing their queries, and providing timely updates. You will also oversee the administrative aspects of all projects, from preparing and presenting fee proposals to assisting planners with applications, processing invoices, and ensuring the efficient handling of daily tasks.

After completing training, you will have the opportunity to work in a hybrid capacity 1 day in the office per week, offering flexibility while remaining an integral part of our team.

Other tasks include:

1. Generating and issuing invoices
2. Managing banking and financial transactions
3. Submitting online applications
4. Client communication and updates
5. Vendor coordination and client support
6. Invoice tracking and follow-ups
7. Internal project coordination
8. Scheduling and call coordination
9. Documenting processes and workflows
10. Maintaining centralised knowledge sharing & CRM

About you:

1. 3-5 years of demonstrable office-based experience in a fast-paced environment, showcasing strong administrative and coordination skills
2. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) with the ability to efficiently manage documents, spreadsheets, and communications
3. Excellent command of English (both written and spoken) with advanced communication skills to convey information clearly and professionally
4. Exceptional written and verbal communication skills, ensuring clarity and professionalism in client interactions and internal coordination
5. Strong attention to detail and accuracy, with a critical eye for reviewing documents, invoices, and correspondence
6. Excellent interpersonal and relationship-building skills, with a client-focused approach to maintaining strong connections with key clients and service users
7. Ability to work effectively under pressure, managing multiple tasks and deadlines in a dynamic environment
8. Team player with a proactive mindset, capable of working collaboratively while also taking initiative and handling responsibilities independently
9. No prior experience in planning or architecture is required, but a background or interest in the field is a plus

Sounds like a good fit? Apply here for a fast-track path to our amazing Founder Dominic.

Your Experience / Background / Previous Roles May Include:

Administrator, Coordinator, Customer Service, Customer Support, Client Support, Client Success, Office Manager, Team Administrator, Team Coordinator, EA, PA, Executive Assistant, Personal Assistant, Architect Team Assistant.