Client Service Manager

Posted 14 hours 40 minutes ago by Brainbridge Staffing Solutions

Permanent
Not Specified
Call Centre / Customer Service Jobs
Not Specified, Belgium
Job Description

At Brainbridge Staffing Solutions, we help companies win the war for external talent by managing their contractor workforce efficiently.


As a Client Service Manager, you will oversee the end-to-end procure-to-pay process for external talent, ensuring a seamless experience for both clients and suppliers.


This role is based primarily on-site in Antwerp, with occasional travel to another location within the province and the flexibility to work from home.


Your responsibilities

  • Manage the full procure-to-pay process, from requisition creation to contractor start of assignment and invoicing.
  • Maintain and optimize vendor management software (e.g., SAP Fieldglass, Beeline).
  • Act as the key liaison between hiring managers, suppliers, and freelancers.
  • Identify and implement process improvements to enhance efficiency.


Your profile

  • Bachelor's degree or equivalent experience.
  • 3+ years in recruitment, staffing, or contractor management (preferably in Engineering).
  • Experience with e-procurement, VMS, or ATS tools is a strong plus.
  • External talent management experience at other programs is a major benefit.
  • Dutch is your native language, with a good command of English.
  • Strong analytical, problem-solving, and negotiation skills.
  • Proficient in MS Office (Excel, Word, PowerPoint), SharePoint & OneNote.


What we offer

  • Challenging and rewarding role in a fast-growing company.
  • Career development opportunities in a dynamic and innovative environment.
  • Competitive salary & benefits package (incl. company car).
  • A fantastic team, flexible working hours & great office perks (including fresh fruit and legendary Christmas parties!).


Ready to join us? Let's connect over coffee and see how you can be part of Brainbridge!