Client Service Manager
Posted 14 hours 40 minutes ago by Brainbridge Staffing Solutions
Permanent
Not Specified
Call Centre / Customer Service Jobs
Not Specified, Belgium
Job Description
At Brainbridge Staffing Solutions, we help companies win the war for external talent by managing their contractor workforce efficiently.
As a Client Service Manager, you will oversee the end-to-end procure-to-pay process for external talent, ensuring a seamless experience for both clients and suppliers.
This role is based primarily on-site in Antwerp, with occasional travel to another location within the province and the flexibility to work from home.
Your responsibilities
- Manage the full procure-to-pay process, from requisition creation to contractor start of assignment and invoicing.
- Maintain and optimize vendor management software (e.g., SAP Fieldglass, Beeline).
- Act as the key liaison between hiring managers, suppliers, and freelancers.
- Identify and implement process improvements to enhance efficiency.
Your profile
- Bachelor's degree or equivalent experience.
- 3+ years in recruitment, staffing, or contractor management (preferably in Engineering).
- Experience with e-procurement, VMS, or ATS tools is a strong plus.
- External talent management experience at other programs is a major benefit.
- Dutch is your native language, with a good command of English.
- Strong analytical, problem-solving, and negotiation skills.
- Proficient in MS Office (Excel, Word, PowerPoint), SharePoint & OneNote.
What we offer
- Challenging and rewarding role in a fast-growing company.
- Career development opportunities in a dynamic and innovative environment.
- Competitive salary & benefits package (incl. company car).
- A fantastic team, flexible working hours & great office perks (including fresh fruit and legendary Christmas parties!).
Ready to join us? Let's connect over coffee and see how you can be part of Brainbridge!