Client Services Executive

Job Description

We are News Broadcasting: Driving digital innovation, our people create award-winning national and local radio and podcasts which are must-listens for millions across the UK, Ireland and beyond. talkSPORT, the world's biggest sports radio station, delivers the very best live sport and analysis and is truly powered by its millions of fans. Life sounds good with Virgin Radio - home to Chris Evans at Breakfast and Ryan Tubridy at mid-mornings. Times Radio brings together the peerless journalistic expertise of The Times and The Sunday Times with world-class broadcast talent including John Pienaar, Kate McCann and Andrew Neil.

Octave: A premium, data-fuelled video and audio monetisation business, leveraging world class talent, brands, rights and content from News Broadcasting across multiple platforms. Octave is powered by Nucleus, News UK's award winning next generation data platform connecting brands with their audiences in premium environments delivering market leading results.

Your Role: This is an exciting role within News Broadcasting's commercial team to drive our unique suite of digital products in the market. Reporting into the Client Services Lead, this role will co-ordinate our digital audio campaign delivery. The role will work across all News Broadcasting brands including talkSPORT, Virgin Radio, Times Radio and Talk.

Day to day you will:

1. Assist the Client Services Lead in providing best in class service to external clients/partners and internal Sales/Ad Ops teams.
2. Project manage the end to end campaign activation process to ensure audio is recorded/creative is supplied in a timely manner so campaigns go live on time.
3. Be the liaison between the Sales and Ad Ops teams to ensure campaigns are set up for success.
4. Assist the sales team with lead generation, by keeping abreast of the industry's podcast activity.
5. Co-ordinate option requests for podcast host read sponsorships, and highlight any potential industry/competitor clashes.
6. Adhere to nuances of each brand/partner's processes to get campaigns over the line.
7. Monitor monthly downloads for our entire podcast suite and flag any changes to our supply partners.
8. Liaise with talent across UK and US time zones, and highlight any schedule changes to the team.
9. Monitor the delivery of campaigns on a daily basis and highlight any possible over/under deliveries to clients/agencies.
10. Meticulously check sponsorship requests, to ensure they adhere to guidelines set out by the individual podcast hosts.

What we're looking for from you:

1. An interest in and knowledge of the UK media industry, with a passion for the video and wider digital market.
2. Knowledge of the digital landscape including digital operations processes (Ad server, forecasting, campaign lifecycle etc).
3. A 'can do' and proactive attitude, especially when working under pressure.
4. Exceptional problem solving skills.
5. Experience in campaign management, project management or account management.
6. Effective verbal and written communicator with the ability to build strong relationships both internally and externally.
7. A team player willing to fit into a nimble department with big ambitions.
8. Exceptional time management skills, as will be expected to liaise with teams in different time zones.
9. Extremely process driven individual, who can recommend ways of streamlining workflows.

At News UK, we know the value of working together, which is why we operate a hybrid working policy with a minimum of three days a week in the office. Being in the office allows us to collaborate, innovate, and thrive as a team in our vibrant and dynamic workspace.

We are News UK: One of the leading media businesses in the UK and Ireland. Our newsbrands include The Times, The Sunday Times, The Sun, The Sun on Sunday and The TLS. Our national broadcast brands include talkSPORT, Times Radio, Talk and Virgin Radio UK, and we have market-leading local radio stations across Ireland. Our world-famous brands provide news, analysis, opinion and entertainment to almost 40 million people each month. Spanning print and pixel, audio and video, events and experiences, our multiplatform brands are home to a plurality of opinion, representing the diverse communities we serve. News UK is wholly owned by News Corp.

Life at News: Driven by passion, guided by principles and acting with purpose. We represent, reflect and reach the nation, telling the stories that matter. We inform our audiences so that they can make decisions based on trusted information.

To do this, we believe our employees must represent different backgrounds, perspectives and experiences. We strive to maximise and encourage every individual's potential and ensure everyone feels valued. We support this through our Diversity, Equity and Inclusion Strategy , which focuses on three main priorities - attracting talent from a wider, more representative pool, developing equity programmes to drive better representation in our leadership, and ensuring diversity and inclusivity in our workforce as well as the journalism and content we produce.

Benefits:

Some of our benefits include:

1. Maternity leave up to 18 weeks full basic salary & paternity leave up to 2 weeks
2. Wide range of training available, plus full LinkedIn Learning access
3. Private medical insurance including coverage for pre-existing conditions
4. Discounted gym memberships, free ClassPass at Home, weekly virtual yoga classes
5. 'Bikes for Work' and 'Electric Car' scheme
6. Up to 60% discount on Harper Collins books
7. Access to exclusive events and competitions with exciting brands such as talkSPORT, Virgin Radio UK & The Times.
8. Access to wellbeing benefits such as EAP, physio/massage and counselling
9. A generous pension scheme with employer contributions of up to 5%
10. 25 days holiday, plus bank holidays and up to 4 volunteering days per year

We want to ensure that everyone has the opportunity to perform to their best when applying for a role. If you would like to receive any information in a different way or for us to do anything differently to support you apply for any of our roles please contact us on .