Client Strategy Director, Advertiser - Global Accounts

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.

So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!

Who We Are

The Global Client Services Brand team focuses on forging and deepening commercial partnerships with advertisers directly at either regional or global level. We are a fast-growing team focused on onboarding and developing long-term relationships with advertisers across a growing number of verticals. We are high-touch with our clients, offering day-to-day support to help them derive the most value from our platform, whilst taking a consultative approach to designing mid and long-term engagement plans that support their most ambitious growth goals.

What You'll Do

• Manage a portfolio of business across key strategic clients in the beauty and telecoms vertical, overseeing relationships as a strategic advisor, guiding problem-solving discussions and providing best-in-class client services.
• Balance long-term (12 months+) planning with short-term objectives in order to meet and/or exceed revenue goals.
• Study your client's business opportunities, challenges and growth strategies to advise on strategic integrations across data, technology and business processes.
• Use creative and strategic problem-solving skills to find solutions that are mutually beneficial to TTD and our clients.
• Constantly review and optimise workflow & processes for health of client's business, which involves project management of cross-functional teams.
• Quickly develop business acumen across multiple verticals & advertisers with ability to become trusted subject matter expert.
• Build, maintain, and execute engagement plans, both internally & externally.
• Inform our product roadmap and the global client services vision & strategy.
• Work closely with colleagues locally and globally to develop and execute an onboarding plan that will make customers successful with our programmatic buying platform.
• Develop trusting and productive relationships with key stakeholders both internally and externally.
• Create and evangelise thought-leadership.
• Help to create and/or optimise ways of working and client-facing playbooks.
• Some international travel will be required to ensure face time with our clients across the globe that you're responsible for.

Who You Are

• 10+ years' relevant experience in media or a related industry, with strong programmatic experience; consulting experience a plus.
• Experience working with telecoms or beauty clients directly a plus.
• Extensive experience in professional client strategy/relationship management.
• Proven track record of driving revenue growth with large customer accounts.
• Experience in developing, nurturing and managing client strategy, plus executive-level and C-Suite relationships.
• Able to grasp and communicate with gravitas on media, marketing and technical subject matter; working with and being able to influence CMOs and CEOs through superior business insights.
• Ability to build strong, influential relationships with internal and external stakeholders, executive teams, and industry groups through superb communication and interpersonal skills.
• Proven track-record in designing and executing 12+ month client engagement and growth plans.
• Successful in creating and evangelising new thought leadership, ways of working or customer-facing solutions.
• Understanding of marketing strategies and how media, programmatic, data, measurement and technology fit into the full picture.
• Excellent influencing and negotiation skills.
• Execute in a timely fashion in fast-paced environment through effective time management and prioritisation skills.
• Highly organised with a strong attention to detail.