Client Success Manager - Associate Consultant

Client Success Manager - Associate Consultant

Are you seeking a role that gives you the opportunity to partner with a portfolio of industry specific clients, allowing you to build relationships and provide data insights that will help them shape their compensation strategies and decisions?

As a Client Success Data Associate, you will be aligned to our global Radford McLagan Compensation Database supporting clients to understand year over year changes related to job architecture, platform experience and new report deliverables.

This is a hybrid role with the flexibility to work both virtually and from our London office.

What the day will look like:

1. You will work to drive client retention by providing your portfolio with daily support around job architecture, survey publications, data lifecycle and platform experience.
2. You will be expected to clean and analyse Compensation data using Excel and internal software.
3. Through regular interaction you will ensure that all client compensation data submission obligations are fulfilled.
4. There will be the opportunity for you to work on specific projects, delivering job matching and benchmarking services to clients.
5. This role is uniquely placed to give you exposure to other internal teams and colleagues of all seniorities, and you will be encouraged to promote product and service awareness to your clients.

Skills and experience that will lead to success:

1. You will be required to use a range of formulas within Excel to a proficient level and must be comfortable analysing and presenting data insights to clients in a clear and concise manner.
2. With an emphasis on "team" and "collaboration" associated with the role, you must be able to demonstrate these behaviours within a previous position, ideally within the consulting or business service sectors.
3. Understanding the importance of client experience is key to the success of this role.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.