Client/Product Service Delivery Manager

Posted 7 days 5 hours ago by STATE STREET CORPORATION

Permanent
Full Time
I.T. & Communications Jobs
London, United Kingdom
Job Description

Client/Product Service Delivery Manager page is loaded

Client/Product Service Delivery Manager

Apply locations London, England time type Full time posted on Posted 6 Days Ago time left to apply End Date: March 31, 2025 (24 days left to apply) job requisition id R-768691

Alpha Data Services Client Product Delivery Manager

Responsibilities:

  • To provide or support high quality project delivery services in line with the strategic objectives of the overall Alpha Programme & Product Roadmap
  • Product Integration: Works with Alpha Data Services Professional Services and Product Teams to understand Product roadmap outlining dependencies and ensures date alignment
  • Governance and Reporting: Creates, implements and operates within the appropriate Alpha Data Services framework which aligns to the wider Alpha Programme framework and Alpha Data Services Product Team
  • Participate in strategic planning, project sequencing, decision making, reporting and issue resolution.
  • Planning and Finance: Defines detailed project delivery plan; drives progress against the project plan; understands challenges and proactively manages the cost position; and acts to mitigate potential cost, time delays and potential scope creep
  • Resource Management: Identifies and secures appropriate resources, to work on the project; defines clear roles and responsibilities for all team members including specific responsibility for production of all deliverables. Establish and manage resource plans/forecasting, based off project scope and resource demands aligned to milestones.
  • Stakeholder Management: Leads the management/delivery of change through establishing effective relationships with key stakeholders both internally and externally
  • To develop and maintain an excellent working relationship with business colleagues and clients in support of project delivery
  • To identify and mitigate project risks with an objective of zero defects once business transferred to Production environment; in additional to manage and mitigate issues when they arise.
  • Risk: Continuously evaluates programmes/projects for financial and people risk and regulatory compliance

Required Skills and Competencies:

  • Significant demonstrable Project Management experience with particular evidence of successful delivery of complex projects, demonstrating the ability to manage multiple workstreams
  • Expert in Project & Programme Methodology - ideal candidate will have experience within Jira, Clarity, Waterfall and Agile Methodology
  • A professional project management qualification or equivalent experience - ideally Prince II or PMP certified
  • Understanding of Investment Management, Asset Management, Front to Back processing
  • Experience in Data Warehousing and Enterprise Data Solution implementations within the financial services industry - Required
  • Experience in interacting with Technical teams to determine senior level reporting
  • Experience / understanding of Front office applications e.g. Charles River
  • Experience / understanding of Middle office processes and data requirements
  • Experience / understanding of Financial Accounting processes and data requirements
  • Understanding of Testing processes and documentation
  • Proven strong communicator - both verbal and written
  • Good presentation skills and can tailor output for the audience, environment and setting
  • Strong problem solving skills and able to perform under pressure
  • Proven ability to operate and influence stakeholders at all levels - Required
  • Excellent organisation skills with credibility with Senior Stakeholders and Clients - Required
  • Excellent Communication skills to brief senior audience both internally and externally
  • Self-starter who can operate on own initiative