Clinical Administration Manager

Location: St Gemmas Hospice, Moortown, Leeds LS17 6QD

This is a Permanent, Full Time vacancy that will close in 14 days at 23:59 BST.

The vacancy

Vacancy: Clinical Administration Manager

Hours: 37.5 hours a week

St Gemma's has a vacancy for a Clinical Administration Manager - a varied and exciting role responsible for providing high quality administrative support to In-Patient Unit (IPU), Community Services and Outpatients teams.

This provides an excellent opportunity to work alongside clinical managers and administrators to deliver and improve administrative services. The function covers the wide range of Hospice services, including bereavement support, spiritual care, social work and therapies as well as medical and nursing care.

The Clinical Administration Manager manages a team of permanent and bank administrative staff working face to face and over the telephone to support patients, families and professionals in these areas. A key element of the role is coordinating resources to support efficient and effective service delivery.

The postholder will develop a detailed understanding of internal processes and systems, work closely with clinical teams to refine processes, and provide cover in the team where needed.

The successful candidate will be:

• highly organised and efficient, with a keen attention to detail
• a strong team player with excellent interpersonal and communications skills
• flexible and used to adapting to changing priorities
• proactive and ready to take initiative
• an experienced manager of operational teams
• experienced in introducing new processes.

A competitive benefits package is offered, including free car parking and subsidised meals.

If you are a passionate and committed administrator who takes pride in your work, is flexible, and communicates well, we want you to join our team!

We encourage early applications and reserve the right to invite candidates to interview prior to the closing date and/or close this advertisement prior to the closing date if a sufficient number of applications are received.

About us

St Gemma's Hospice is an independent Leeds-based charity and one of the leading hospices in the UK, providing expert care and support for local people with life-limiting and terminal illnesses. We offer care to patients, families and carers in the Hospice's In-Patient Unit, through the St Gemma's community team, and at our Out-Patients.

We have around 300 employees working across the main Hospice site in Moortown, Retail Hub in Bramley, a large chain of charity shops, and out in the community. We offer career opportunities both in our multi-disciplinary clinical team and in a wide range of non-clinical roles, all of which contribute towards local patient care. St Gemma's Hospice has a team of approximately 800 volunteers, working in a variety of roles supporting departments throughout the organisation.

St Gemma's is committed to equal opportunities and strives to be diverse and inclusive, a place which reflects the communities we serve. We offer a competitive range of benefits with an emphasis on staff well-being in a caring and friendly environment.