Commercial Operations Director - MEP

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Sector: Construction and Building Services

Role: Director

Contract Type: Permanent

Hours: Full Time

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities, and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.

Within our construct business, we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential of every project.

Our values shape the way we construct and define the people we want to join us on our journey, they are:

Safety first - Going home safe and well:

• You will be a leading advocate of Mace's value of safety first, and be accountable for leading and maintaining exceptional safety, quality, cost, programme, sustainability, and project compliance standards.
• You will possess advanced technical expertise in local health and safety rules and regulations relevant to the project portfolio.
• You will champion a diverse and inclusive working environment and understand the importance of the wellbeing of the people you manage.

Client focus - Deliver on our promise:

• You will lead the delivery of key assignments and defined business areas, providing strategic direction and monitoring delivery aligned with overall vision and objectives.
• You will be the relationship owner and primary contact for Mace executive team engagement, and responsible for ensuring efficient governance to achieve our strategic priorities.
• You will be responsible for key client relationship management and converting the client's vision into a deliverable onsite plan.
• Responsible to deliver key strategic outcomes & sub-function KPIs, directly influencing strategic development. Manages team/s, demonstrating effective leadership to ensure excellence in delivery against plans, championing a continuous improvement culture throughout all activities.
• Maintains, cultivates, and establishes a strong collaborative network, developing partnerships with key senior internal and external stakeholders.
• Manages, influences & negotiates with key senior stakeholders (c-suite & board) on matters of strategic importance.
• Commercial accountability to business unit.
• Pursues client for additional sums and or extension of time/ loss & expenses.
• Reports monthly and year-end results.
• Delivers performance management, technical development, direction, and coaching.
• Provides leadership & direction through managers.
• Draws on leadership styles to build and develop high-performing teams.
• Works collaboratively towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.

Integrity - Always do the right thing:

• You will have full budgetary oversight and ensure operations are fiscally and ethically viable and meet organisational and legislative compliance obligations.
• You will directly influence long-term development of strategy for a function or business unit (BU), creating a sustainable business future.
• You will commit to making a positive impact for our people, our clients, and our planet, and take ownership for holding others to account who do not uphold the Mace values.

Create opportunity - For our people to excel:

• You will mentor, coach, and develop your project team and provide an environment to share knowledge and experience.
• You will actively network, innovate, and seek understanding of best practice, utilising the full depth of knowledge of Mace group, the centres of excellence, Mace way control centre and knowledge hub.
• You will provide expert technical advice and leadership support to delivery teams, creating a culture of ownership, promoting roles and responsibilities.

You'll need to have:

• Identifies & analysis business risks.
• Expert knowledge of procurement routes/contract types.
• Contractually aware, with the ability to mitigate and manage key clauses.
• Commercial acumen.
• Management of profit & loss.
• Member of senior management and safety leadership teams.
• Networking with clients/contractor supply chain.
• Exposure to diverse construct projects, contracts, commercial environments and tasks.
• Able to communicate effectively and line manage diverse teams.

You'll also have:

• Membership of MCIOB / MAPM / MRICS / MICE or equivalent demonstrable professional or personal development.
• Extensive experience in the successful delivery phase of projects and programmes in the construction sector.
• Deep construction management expertise.
• Strong commercial and financial acumen.
• Leadership and management experience of large, diverse teams.
• Experience of managing relationships with key senior stakeholders.
• Knowledge of how carbon and sustainability considerations will shape the outlook of the projects you are working on.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.

We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.

Company If you can bring a different perspective to help us shape the cities of tomorrow, take a look at the opportunities we have to join us.

At Mace we empower our people to be collaborative, curious and embrace their entrepreneurial spirits. We aim to attract the best and brightest people, whatever their background, to bring new perspectives to some of the most challenging and inspiring projects around the world.

You might be part of our healthcare team delivering critical hospital care units, or our education team creating schools to inspire our future leaders. You could be a graduate working on the world's tallest building, or be managing the construction of world-leading cultural landmarks. Whatever your passion, we have an opportunity that will bring out the best in you.

Reward and recognition We invest in our people and provide a strong benefits package, which in the UK includes:

• 22 days of holiday, plus two 'Mace Days' to support work-life balance, bank holidays and December holiday shut down
• Contributory pension scheme
• Life assurance
• Highly competitive maternity and paternity package
• Reimbursement of professional subscriptions and membership fees
• Season ticket loan
• Annual health screening
• Private medical insurance
• Sponsorship of education schemes (on approval)
• Continuous on the job training and development
• Cycle to work scheme
• Our international benefit packages are comparable. Please contact our recruitment team for more information.

We know that many parents can face challenges when balancing the demands of work and their home lives. At Mace, we fully support our people when they choose to balance their career with family life. We offer enhanced family leave, as well as options for flexible working and alternative working patterns to support and improve the work-life balance of our employees.

Our performance management and appraisal approach is based on ability and talent. Top performers are recognised for both their contribution to projects and their broader contribution to the business.

At Mace we appreciate the differences that everyone brings to work and we recognise the importance of people being free to be themselves.

Regardless of age, sex, marital status, sexual orientation, disability, race, colour, nationality, ethnic or national origin, religion, or affiliation to any political party, we embrace diversity and believe in creating an inclusive environment where every Mace person is treated equally, fairly and with respect.

We are proud partners of Stonewall's global diversity champions programme that ensures all LGBT+ staff are accepted without exception at Mace.

Mace's corporate purpose statement is 'Redefining the boundaries of ambition'.

Support for disabled employees is provided by: Our recruitment and HR Teams have undertaken disability awareness training and are eager to provide an inclusive and accessibility experience to job applicants and new colleagues.

Enabled at Mace - employee network. Its aims are to support its members and, to raise awareness and remove barriers around disability, neurodiversity and other impairments to support their aim to create an inclusive and diverse workplace for everyone.

Disability Confident - We are using the requirements of the government scheme to create an inclusive environment for disabled job applicants and existing colleagues.

Clear Assured - an externally verified accreditation around equality, diversity and inclusion practice across our business, driving improvements to our policies, processes and practices.

Recite Me - an assistive technology tool that provides access support to all employees. It is located on our intranet site, our website and job vacancy platform.

Mace are member of the Business Disability Forum, giving access to a wide range of resources and information. Our line managers have access to their confidential support line.

Silver Clear Assured Award
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