Complaints Administrator

Complaints Administrator

• 10 week contract
• Bristol (Hybrid) Potential for fully remote working
• c£200 per day (inside IR35/via umbrella company)

Sanderson have partnered with a leading financial services brand to identify multiple administrators with complaint handling experience to support on an ongoing bereavement remediation project.

What you'll be doing;

• Producing letters for customers inheriting unsettled estates. These will include estate/account calculations and payment details.
• Providing customer service via email and telephone.
• Managing incoming complaints.

Experience required;

• Complaints handling (ideally within a Financial Services environment)
• Administration experience (attention to detail will be key)

If this is of interest, please apply online with an updated CV.