Conference Consultant - Excellent benefits package on offer

Job Title - Conference Consultant

Job Location - Hampshire

Salary - Excellent benefits package on offer

This is an exciting and challenging role to provide efficient servicing of UK & Overseas venue finding, event planning and related requirements on behalf of this top travel company's clients.

You ideally will have a conference background and possess a highly professional outlook, as well as seeking rewarding career within a friendly team environment.

Key Areas of Responsibility:

• Customer service: to communicate cheerfully with clients and convey a positive attitude, both by phone, and, where required, face to face meetings.
• Venue Finding: to advise on destination and venue suitability in relation to client specification/policy, and provide proactive advice on recommended alternatives.
• Negotiate rates with suppliers, using Destination Management Companies, & Central Reservation Offices where necessary.
• To provide clients with accurate Proposal/Confirmation documentation in accordance with client policy and current procedures.
• To record all enquiry/confirmed booking details and ensure all booking files are maintained accurately in accordance with current procedures and invoicing requirements.
• Work proactively to confirm pending enquiries in order to maximise profitability.
• Undertake site inspections or occasional provision of on-site assistance if required/agreed with key clients.

Qualifications & Skills Required:

• Good UK & European venue/destination knowledge, ideally gained through providing conference planning/venue sourcing services.
• Positive, helpful attitude reflected in all telephone and personal communication, engendering confidence in the service.
• Enjoy working with people/understanding of what makes 'good customer service'.
• Sound knowledge of UK geography.
• PC literate; competent in Windows/Word/Excel.