Contract Centre Business analyst - Netcall

Posted 6 days ago by Investigo Limited

Permanent
Not Specified
Other
London, United Kingdom
Job Description

Experienced Contact Centre Migration Business Analyst required for an Immediate start!


Overview:

  1. Duration: 6 months
  2. Outside IR35
  3. Rate: £400-425 per day
  4. Hybrid: 1-2 days per week on site

Requirements:

  1. Contact centre migration experience
  2. Cisco UCCX
  3. Interactive Voice Response (IVR)
  4. NetCall- Voice Bot and Liberty Converse platform would be highly desirable
  5. Local Authority experience (Preferable)

If this is of interest, please send your CV to