Credit Bureau Relationship Manager

London or Remote (UK) Salary will be dependent on experience (more below) + Options + Benefits

️ Our Team

We're looking for a strategic and commercially minded Credit Bureau Relationship Manager to support our ambitious growth goals. You'll be a key member of the team, taking charge of sourcing, negotiating, and managing Credit Reference Agency relationships. You'll collaborate closely with internal stakeholders to ensure procurement strategies effectively support Monzo's objectives, including extending our reach into the EU.

This is a fantastic opportunity for someone keen to progress their career in a dynamic, tech-focused bank with bold ambitions. You'll be joining a small, high-performing team that is committed to delivering exceptional results for Monzo and its customers. Working on diverse projects, including our expansion into new markets, you'll gain unique insights into Monzo's operations at every level.

You'll play a key role in

• Leading critical procurement initiatives that advance Monzo's strategic goals and support our growth
• Building and maintaining long-term, mutually beneficial relationships with the Credit Reference Agencies to ensure access to the necessary data and services
• Ensuring Monzo is at the forefront of experimenting with all the new products the Credit Reference Agencies release, across both consumer and commercial data
• Developing strong relationships with internal business partners to ensure suppliers and procurement strategies are in sync with our long-term business objectives
• Monitoring and managing the costs associated with Credit Reference Agency services
• Working alongside the business to achieve optimal commercial outcomes without sacrificing quality, service, or safety
• Playing a pivotal role in identifying and onboarding the right third-party partners
• Seeking opportunities to work with new and emerging Credit Reference Agencies
• Partnering with internal teams, including Legal, Compliance, Tech, Finance, Product, and Credit, to facilitate growth initiatives and enable scalable business solutions

We'd love to hear from you if

• You possess a strong understanding of procurement in high-growth, technology-driven environments, ideally within fintech or other fast-paced industries
• You have deep experience in Credit Reference Agency data and products
• You have worked on leading, building and maintaining relationships with Credit Reference Agencies
• You have a comprehensive understanding of regulations governing Credit Reference Agency data
• You are skilled in procurement and contract lifecycle management

The application journey has three steps

1. 30 minute call with a Recruiter
2. 30 minute initial call with the Hiring Manager
3. 2 hours of technical and behavioural interviews

This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible!

You'll hear from us throughout the application process, but if you do have any specific questions please contact us on . You can also use this email address to let us know if there's anything we can do to make the process easier for you because of disability, neurodiversity or anything else.

What's in it for you?

Competitive base salary + stock options (this is a newly created position at Monzo and as such we're open to candidates of varying levels of experience)

This role can be based out of our London office next to Liverpool Street station (a hybrid of office based and home working) or fully remote within the UK.

We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.

£1,000 learning budget each year to use on books, training courses and conferences.

We will set you up to work from home. All employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.

And much more, see our full list of benefits here