Credit Controller

• Hybrid working opportunity based in Lincoln
• Great opportunity to be really making a difference

About Our Client

Our client is a private company within the healthcare sector.

Job Description

Key Responsibilities:

• Billing: Proactively manage and chase outstanding debts from consumers, ensuring timely payments and minimal ageing debt.
• Customer Communication: Contact consumers and healthcare organisations via phone, email, and letter to discuss overdue accounts, offering payment plans where necessary while ensuring all communications are professional and compliant with healthcare regulations.
• Account Reconciliation: Regularly reconcile consumer accounts, identifying discrepancies, applying adjustments, and working with other departments to resolve issues.
• Payment Plans: Negotiate and establish manageable payment arrangements for consumers experiencing financial hardship, ensuring that all agreements are documented and tracked accurately.
• Internal Collaboration: Work closely with the billing, customer service, and finance teams to resolve disputes and ensure accurate invoicing and payments.
• Credit Assessments: Assist in reviewing new consumer credit applications to assess risk and recommend appropriate credit limits.

The Successful Applicant

The successful candidate will be a natural 'people person' with a nature that is high in empathy. There is a 'softly softly' approach needed for this role. A nice phone manner and friendly and approachable attitude is a must.

What's on Offer

£27-28,000

Initially a 6 month contract but likely leading to a permanent role

2 days per week home working

Some flexibility on working hours

Monday - Friday