CRM EXECUTIVE
Posted 8 days 20 hours ago by HAYS
Your new company
You will be joining a leading law firm based in London which operates on a global scale. This company is looking for a CRM Executive to support, transform and deliver the CRM strategies of the company. The company regards its culture as unique and friendly and are looking for a person that can match this. They're majorly investing in their CRM function & this is an exciting time to join as they lay out their CRM roadmap for the future.
Your new role
As a CRM Executive, you'll be responsible for BAU work, including monitoring the CRM inbox, assisting end users and independently completing tasks. You will be responsible for researching and processing changes to the evolving CRM System, implementing and handling data change management tickets, and further assist by running data quality searches and resolving data issues. You will generally be responsible for the upkeep of the data and documentation on the firm's private network/intranet whilst working on a wide range of projects to improve the CRM processes of the business. In this role, you will work closely within a small but globally responsible CRM team and report directly to the CRM manager.
What you'll need to succeed
- Previous experience within a legal firm or professional services is ideal.
- Comfortable and open to working with a CRM function at the start of its journey.
- Previous experience using InterAction & PowerBI whilst working with large, complex data is advantageous.
- Comfortable managing a busy CRM inbox.
- Enjoys working autonomously.
What you'll get in return
In return, you will have the exciting opportunity to work for a reputable firm in the professional services sector. You will receive flexible and competitive benefits, including WFH options, pension, private medical, season ticket loan, and discounted gym memberships amongst others.
What you need to do now
If you are interested in applying for this role, click 'apply now' to submit an up-to-date copy of your CV, or call or contact the recruiter directly. Similarly, if this role isn't right for you, but you are looking to secure a new job, contact the Hays Office for a confidential discussion with one of our specialised recruiters in your field!