Cyber Resilience Analyst

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Employer: Thames Water

Location: Hybrid - Clearwater Court - RG1 8DB

Salary: Offering between £50,000 and £58,000 per annum depending on experience

Closing date: 1 May 2025

The Cyber Resilience Analyst will report directly to the Cyber Incident Management Lead, forming part of the Information Security Team, which is at the forefront of protecting Critical National Infrastructure from evolving cyber threats.

You will be driving integration of cyber security into every aspect of operations, from governance to recovery planning, and continuously improving our ability to prevent, detect, respond to, and recover from cyber incidents which could disrupt critical water and waste services, or compromise information/data.

What you'll be doing as a Cyber Resilience Analyst:

1. Support the development, testing, and refinement of cyber incident response planning. Ensuring the delivery of best practices for responding to cyber incidents.
2. Support the creation and ongoing refinement of business continuity and disaster recovery plans that incorporate cyber resilience elements.
3. Develop and deliver tailored incident response training programs for staff at all levels, from frontline security teams to senior leadership.
4. Maintain clear, detailed documentation of incident management plans, training sessions, exercises, and post-incident reviews.
5. Foster a culture of preparedness and resilience across the organisation, emphasising the importance of proactive training and continuous improvement.
6. Support teams within Resilience, Compliance, and Operations with aligning incident management plans and training with industry standards, including the NIS Directive, Cyber Essentials, and ISO/IEC 27001.
7. Advise on best practices for compliance with national and international resilience frameworks.

Working pattern: Monday to Friday 36 hours

Necessary requirements for the role: MUST be able to come into the office every Thursday.

What you should bring to the role:

• Deep understanding of incident response methodologies (cyber preferred- including detection, containment, remediation, and recovery).
• Experience in coordinating the delivery of incident exercising/testing and embedding improvements.
• Proficiency in incident management tools and cybersecurity technologies.
• Ability to engage and educate stakeholders at all levels.
• Proven experience in cyber resilience training and exercises.
• Relevant qualifications within Incident Management, Business Continuity, Cyber.
• Experience of supporting regulatory compliance efforts in line with industry standards related to cyber security (SEMD, CAF).

What's in it for you?

• Competitive salary: from £50,000 to £58,000 per annum depending on experience.
• Annual Leave: 26 days holiday per year increasing to 30 with the length of service (plus bank holidays).
• Generous Pension Scheme: through AON.
• Access to lots of benefits to help you take care of your and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers, and life assurance.

We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements, and excellent benefits.

Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better.

So, if you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support.