Deal Desk Manager - Enterprise Markets

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Hybrid working - London site 2-3 days a week

Gamma is a leading supplier of Unified Communications as a Service (UCaaS): we provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets.

Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on digital automation, delivering Gamma-powered services to SME customers via a network of channel partners in Germany, Spain, and the Benelux region.

• Serve as a trusted advisor to sales teams and leaders to ensure the best commercial outcomes for Gamma and its customers.
• Work with other key stakeholders across Gamma to ensure deal terms and structures on larger, and/or more complex deals are approved.
• Drive best practices and provide training to increase sales efficiency and effectiveness across the sales organisation.
• Collaborate with Legal, Procurement, Commercial, and Proposition teams to assist in the documentation and approval of non-standard terms and structures, mitigating risk and ensuring proper revenue recognition.
• Own all sales documents and processes that support the construction of our commercial offerings, including acting as the subject matter expert for all engagement elsewhere within Gamma - specifically CPQ.
• Ensure all deal validation in the Hub, ensuring a fully approved order pack is passed through to delivery.
• Own all quoting whether this be systematic or direct third-party engagement; assuring quotes remain accurate and valid at all times.
• Work with Sales leadership to ensure timely and appropriate sales intelligence reporting including ownership of any related sales technology.
• Track and analyse deal metrics to identify trends, improvement areas, and deal performance.
• Prepare regular reports on deal cycle times, win/loss rates, and profitability to inform strategic decisions.
• Support Sales Leadership's requirements for revenue intelligence from deals in the pipeline, providing insights on deal impacts.
• Utilise data visualisation tools to present complex data in an understandable format for key stakeholders, enabling data-driven strategic decision-making across all levels of the Enterprise business.
• Lead in the development of advanced data tooling and interactive dashboards, offering real-time visibility into key metrics that enhance pipeline knowledge and lead to smarter decisions.

• Strong analytical skills with the ability to interpret complex data and provide actionable insights.
• Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams.
• Experience in sales operations, deal desk, or a similar role within a fast-paced environment.
• Proficiency in data visualisation tools and CRM systems.
• Ability to manage multiple priorities and meet deadlines.
• Knowledge of CPQ systems and experience with sales intelligence reporting.
• Strong understanding of commercial and legal aspects of deal structuring.
• Proven track record of driving sales efficiency and effectiveness through best practices and training.

• 25 days PTO + bank holidays
• Your birthday off
• Private Medical Insurance
• Electric Vehicle (EV) scheme
• Pension plan
• Enhanced maternity and paternity leave

If you feel you could be a good fit for Gamma but do not think that you meet all the requirements, we still encourage you to apply as you could be the person that we are looking for! Gamma is an equal-opportunity employer. We care about inclusion and believe in having diverse teams where everyone can be their true authentic selves.

We value each person and their range of backgrounds and actively encourage people from underrepresented backgrounds to apply. We don't discriminate based on any protected characteristics e.g., race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age. We are a family-friendly employer with a culture based on trust, autonomy, and flexibility so that you can create a work-life balance and enjoy working here at Gamma.

Please note we only use recruitment agencies registered on our preferred suppliers list and as such, any speculative CVs received will not be considered. Agencies cannot work on this role unless released by Gamma's recruitment team.