Demand Controller

Company: Safran Seats

Job field: Data

Location: Cwmbran, Wales, United Kingdom

Contract type: Permanent

Contract duration: Full-time

Professional status: Employees / Staff

In the UK, Safran Seats specialises solely in the First Class and Business Class seating markets for wide body aircraft, with industrial and engineering teams in Cwmbran and Newport, Wales and Brackley, England.

The purpose of this role is to be the key point of contact for developing, maintaining, reviewing and issuing departmental Key Performance Indicators (KPI) to support order book, intake and output needs including S and Op reporting and demand visibility across the business and driving delivery performance and improving customer satisfaction by engaging cross functionally across Safran Seats.

An office based role, the role demands an analytical individual who can recommend improvements and implement changes to improve visibility of accurate data to the Aftermarket Operations team across the seats business and the end user (Customer).

Key Responsibilities

1. Develop, produce and analyse KPIs to define Aftermarket performance.
2. Facilitate and drive through continual improvements activity as needed.
3. Produce ad hoc reporting throughout the aftermarket business as needed.
4. Set up, maintain and document systems and operating procedures as required.
5. Commercial reporting on all aspects sales forecasting, intake and output and producing recommendations on actions and highlighting trends.
6. Co-ordinate, report on and analyse all Intake opportunities across Safran Seats GB and develop monthly reporting and analysis for demand management schedule.
7. Liaise with Supply Chain to provide Forecast and S+OP data.
8. Support the programme support and services manager to produce and ensure delivery to schedules for aftermarket projects in agreement with supply chain.
9. Co-ordinate and communicate all aftermarket operational business needs from a sales opportunity perspective to all stakeholders.

Candidate Requirements

1. Good level of ERP understanding.
2. General manufacturing awareness.
3. Advanced Excel User.
4. Minimum 2 years experience of supply chain.
5. Good standard of English and numeracy.
6. Knowledge of aftermarket.
7. Experience working in high volume, fast paced environment.
8. Commercial Awareness.
9. Customer Focused.
10. Continual Improvement Attitude.
11. Able to prioritise workload.
12. Comfortable communicating at various business levels to include internal and external customers.
13. Problem solving skills - ability to analyse trends and communicate findings.

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to hear from you!

As a valued member of our team, these are just a few of the benefits you'll receive:

1. 25 days holiday + UK Bank Holidays.
2. Benefits Programme, with a number of schemes such as cycle to work, technology savings, retail discounts and access to private healthcare.
3. Career Progressions opportunities such as company sponsorship and further training courses.
4. Family friendly policies including maternity, paternity, adoptive parents, shared parental leave, parental leave and flexible working.
5. Equality & Diversity initiatives with internal groups for workplace engagement and involvement.
6. STEM engagement with schools, colleges and universities and Charitable activities for all.

Please apply and submit your CV today! Once your CV has been reviewed, we will contact you with the next stages.

We want Safran Seats to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.

We're committed to building a strong, diverse workforce and making Safran Seats an inclusive place to work.

Specificity of the Job

- Based in UK future travel possible.