Desktop Engineer - Plymouth - Onsite Full Time

Desktop Engineer - Plymouth - Onsite Full Time

Lorien's Government client are currently recruiting for Desktop Support Engineers to join on a contract basis.

Candidate must have SC Clearance or willing to go through SC Clearance with a UK passport.

Responsibilities:

Clinic Migration Set-up:

• Set-up Refresh Clinic
• Move the required quantity of devices as instructed by the Contractor Engineer and Site Manager from the onsite storage location to the Refresh Clinic location.
• Login to any system as required via device(s) provided by the contractor's engineer and Site Manager and under their instructions.

Refresh laptops:

• Collect existing devices from users and handover new devices in accordance with the migration schedule and project processes.
• Handover and collect the correct number of devices each in accordance with the migration schedule.
• Correctly update the Contractor's workflow management system at all relevant steps.
• Report issues arising from migration activity promptly and accurately to the Contractor Engineer and Site Manager.
• Where issues cannot be resolved immediately, pass them over to an onsite Post Migration Support Engineer.
• Conduct manual stock checks daily and report findings to the Contractor Engineer and Site Manager.
• Place existing devices collected from users at the Refresh Clinic within the packaging that was used to contain a new device and in accordance with the device Designation Rules mark the outside of the box to indicate whether it is for 'disposal' or for refurbishment.
• At the end of each day, move all the devices and equipment into the onsite storage location.

Should this position be of interest please submit your CV and I will be in contact as required.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.