Developer (Dynamics CRM) Ref: 40361

Full-time considered up to a maximum of 1.0 FTE (37.5 hours). Requests for flexible working options will be considered (subject to business need).

This role is subject to a market forces supplement; therefore, the combined total salary will equate to £57,128 per annum.

Contract Type

Fixed Term Contract

About the role

An exciting opportunity has arisen for a developer with experience in MS Dynamics CRMs and Student Information Systems to join IT Services. You will be a key member of our development team, responsible for supporting and enhancing the University's CRM and record systems. You will work on a suite of applications supporting the student journey from application to graduation, as well as any future projects. Your role will involve both Business as Usual (BAU) support and project work within Sussex Projects, ensuring the systems are robust and meet the evolving needs of the University.

Work is completed by liaising closely with the business to understand issues and requirements to ensure they are fully understood, and goals achieved. Your tasks will span the entire software development lifecycle, from identifying and designing to building, installing, integrating, testing, debugging, and adding new features to our systems.

About you

We are seeking a dedicated Developer with a deep applied and theoretical understanding of CRM technologies, especially those built on MS Dynamics. The ideal candidate will possess exceptional oral and written communication skills, capable of presenting policies and procedures clearly to diverse audiences. Strong planning and organisational abilities are essential, including the capacity to delegate tasks effectively within the team. A commitment to customer excellence is a must, along with effective IT skills on the Microsoft platform.

In terms of role-specific expertise, you should have extensive experience with the Microsoft Dynamics suite of applications, particularly CRM. Experience with other student information systems is a distinct advantage. You will have knowledge of ETL design and implementation, as well as integration patterns, practices, and API management. A history of supporting a user base of Dynamics CRM users and hands-on development experience with Microsoft Dynamics 365 CRM and The Power Platform is required. Additionally, substantial software development experience and strong proficiency in developing and customising Microsoft Dynamics CRM solutions are necessary. A solid understanding of the Software Development Life Cycle (SDLC) and professional software development practices and associated technologies is also essential.

Join us to play a vital role in shaping and supporting the University's CRM capabilities, driving both operational efficiency and innovative solutions.

About our Division

Led by an inspirational leadership team, we are now embarking on an ambitious programme of transformational change. Over the coming years, this digital transition will be an ever-developing programme supported by senior stakeholders both financially and strategically. All of this is underpinned by major construction and estate renewal, an exciting programme of work to add thousands of accommodation spaces, and a network replacement project to install the latest digital infrastructure as part of the journey towards a fully data-enabled organisation.

We are moving to an agile world and need to take the organisation on the same journey; to be sector leading and to deliver a model of digital delivery fit for the coming years. As this programme gains momentum, we need more people to join us as we unpick our challenges and legacy systems and move towards meeting our potential.

Our university is situated off the A27, next to the beautiful South Downs where you will enjoy everything that our 150-acre campus has to offer. We are accessible by public transport; Falmer train station is a five-minute walk to campus and several bus stops are located within campus. We also have dedicated cycling paths and encourage our staff to use these with our offering of a cycle to work scheme.

Sussex is a renowned, multi-accredited, research-led International University, and this is only possible because of the people that work here. Whether you are a member of Faculty, part of a Professional Services team, or a Student, it's our people that make us great and we want you to be part of that.

The University of Sussex values the diversity of its staff and students, and we welcome applicants from all backgrounds.

The University requires that work undertaken for the University is performed in the UK.

If you are experiencing any issues using our application portal or if you require adjustments to be made to the selection process, please contact us on 873743 or to discuss your requirements.