Digital Product Owner

Job Description - Digital Product Owner (15675)

We have an exciting new vacancy for a Digital Product Owner to join our Digital Experience Team to be the key link between the commercial & operational functions with the IT delivery teams, who always puts the customer at the heart of everything they do. This is a permanent opportunity based in Luton. (Hybrid Working)

You will own & deliver areas of easyJet's digital products and experiences for our customers, driving commercial return and increased customer engagement & satisfaction.

You'll champion best practice and the role our digital channels can play in our commercial, customer & operations programmes while driving the implementation of feature developments through collaborative working with internal and external partners, putting customer insight/analytics at the heart of our thinking.

What you'll be doing

• A smart, hands-on and creative person, with previous experience in delivering digital features, tools and experiences.
• User-focused individual who keeps the customer at the heart of everything you do, while having very strong commercial awareness.
• Data-driven change. Base your decisions on facts rather than opinions.
• Experience in ecommerce, with understanding of trading pressures and impact.
• A people person. You'll have to search out and collaborate with a range of stakeholders across the business.
• Self-motivated and results-driven with a "take charge" attitude to manage the full development cycle of a product.
• Agile and innovative with the tenacity to thrive in a constantly changing environment.
• You need to be able to balance marketing, technology, analytics and experimentation at all times.
• Very strong presentation and influencing skills.
• Outstanding networking skills to work across teams and departments.

What you'll bring to the team

• Can do, positive, delivery & results orientated team player.
• A passion for digital technology and its application in business.
• Experience & understanding of IT development processes.
• A broad understanding of the role product plays in an organisation.
• A true "customer first" thinker - naturally representing the customer throughout the idea generation and development process.
• An understanding & experience of user experience and design processes.
• Ability to work in a fast paced, ambitious team under pressure.

What we can offer you

• Up to 20% bonus.
• 25 days holiday.
• BAYE, SAYE & Performance share schemes.
• Life Assurance.
• Flexible benefits package.
• Excellent staff travel benefits.
• Flexible working conditions.

Business Area

Digital

Primary Location

Luton