Director, Global HR Solutions Process Excellence Lead (Global - Location Agnostic)

Director, Global HR Solutions Process Excellence Lead (Global - Location Agnostic)

Locations: London, New York, NY, Singapore

Time Type: Full Time

Posted on: Posted Today

Job Requisition ID: -WD

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Global Human Resources (HR) Solutions Overview

Global HR Solutions is a new, trailblazing organisation within Global HR (GHR) that performs as an internal consulting function. We are a flexible and agile team that delivers upon a portfolio of prioritised projects to enable the GHR operating model, provide strategic project and cyclical process support, and bring HR analytics and data-driven insights to our clients within HR and the business.

Our mission is to:

• Deliver best-in-class support to HR change projects and cyclical process backed by human capital intelligence and insights to enable business results.
• Provide data-driven and solutions-oriented services to clients to enable them to make well-informed decisions and enhance their talent and business outcomes.
• Harness the collective knowledge and capability of a dynamic and skilled Global HR Solutions workforce to optimise GHR service delivery and results.
• Provide HR colleagues with extensive client exposure within HR and the business, the opportunity to make meaningful contributions to strategic initiatives, and offer stimulating growth experiences and diverse career paths.

NUMBER OF DIRECT REPORTS

The Process Excellence Lead will lead a team of contingent process excellence resources. The final number of team members is to be confirmed. Team members are anticipated to reside across the three regions: Americas, APAC, and EMEA.

MAIN PURPOSE OF THE ROLE

The successful candidate will work closely with the Head of Global HR Solutions and Project Canyon Lead, GHR Leadership Team members, Global HR Process Owners, and HR Subject Matter Experts across practice areas and geographies to document and improve/re-engineer existing processes and define new processes to optimise operational efficiency and enhance the client experience.

KEY RESPONSIBILITIES

• Advise clients on internal and external leading practices in process excellence.
• Lead the evaluation, design, enhancement, and development of processes, procedures, and solutions to increase efficiency.
• Lead key activities across the engagement lifecycle, including resource allocation, project preparation, execution, and sustaining outcomes.
• Document current state HR processes from across regions and countries.
• Plan, develop, and perform activity analysis to help clients better understand how HR work is being done.
• Facilitate organisational process workshops to identify and solve process issues with key stakeholders.

WORK EXPERIENCE

Essential:

• Extensive process mapping and re-engineering experience.
• Leadership and line management experience.
• History of delivering results in a high-pressured environment.
• Demonstrated hands-on experience executing process mapping and re-engineering.
• Experience leading geographically dispersed stakeholders.
• Skilled at process documentation.
• Excellent written and verbal communication skills.

SKILLS AND EXPERIENCE

Functional / Technical Competencies:

• Understanding of the HR function.
• Deep experience with process mapping and re-engineering fundamentals.
• Able to analyse data and provide data-based recommendations.

The compensation and benefits information in this posting applies to candidates hired in the United States. The typical base pay range for this role is between $155,000 - $195,000. This role may also be eligible for certain discretionary performance-based bonuses.

MUFG Benefits Summary

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued and respected.