Director, Professional Services (EMEA-Northern Europe)

SnapLogic is the leader in Intelligent Integration, helping organizations connect their applications, data, and devices for seamless digital business operations. We're pioneering cutting-edge solutions-including expansion into emerging markets like agentic processing-to enable businesses around the globe to move faster and innovate.

The Role:

We are seeking a Director of Professional Services (EMEA - Northern Europe) to lead and scale our small but rapidly developing team of SnapLogic experts. In this high-visibility role, you will be responsible for driving customer adoption of the SnapLogic platform by managing all engagements across the region. A critical part of the job will be partnering with internal and external teams-especially our sales force and regional partners-to ensure new and existing customers realize the full value of SnapLogic's solutions.

You will oversee the delivery of consulting packages designed to increase adoption, guiding our expansion into new markets and emerging technologies (including agentic processing). This is an excellent opportunity to build relationships with influential partners, collaborate with senior leaders, and play a significant part in shaping SnapLogic's success in EMEA.

If you're passionate about growing and scaling professional services teams, forging strategic partnerships, and driving customer success in a vibrant, market-leading technology environment, we'd love to hear from you. Apply now and help us shape the next chapter of SnapLogic's success in EMEA.

• Team Leadership & Development: Lead, mentor, and expand a growing Professional Services team specializing in SnapLogic solutions. Create an environment that encourages collaboration, professional growth, and continuous learning.
• Customer Engagement & Adoption: Oversee and manage all customer engagements related to the SnapLogic platform, ensuring successful implementations and high levels of user adoption. Collaborate with account teams to develop consulting packages that cater to customers' unique needs, with a focus on accelerating adoption across diverse markets.
• Partnership Building: Develop and maintain strong relationships with partners and resellers to amplify SnapLogic's market presence. Work closely with regional sales partners to jointly define value propositions and expand SnapLogic's footprint.
• Market Expansion & Agentic Processing: Drive SnapLogic's entry into new markets, including agentic processing, by assessing opportunities, defining strategic approaches, and ensuring effective service offerings. Stay informed of industry trends and emerging technologies to shape consulting solutions and best practices.
• Strategic Planning & Operations: Forecast, plan, and manage resources to meet both current and future engagement demands. Create and refine service delivery methodologies that optimize customer experience and success. Provide regular progress reports and status updates to senior leadership, advocating for resources and support where necessary.
• Cross-Functional Collaboration: Serve as the key liaison between Professional Services, Sales, Customer Success, and Product teams to ensure alignment on priorities, project scope, and overall customer satisfaction. Partner with sales leadership to develop and refine value-focused proposals and service packages that drive revenue and retention.

• Bachelor's degree in Business, Computer Science, or a related field; Master's degree preferred
• Proven track record (10+ years) in Professional Services, Consulting, or a similar leadership role within the SaaS or enterprise technology industry
• Familiarity with enterprise integration, data management, or related cloud-based solutions
• Knowledge of or exposure to emerging markets and technologies, such as agentic processing, is a plus
• Demonstrated ability to build and lead high-performing teams, fostering an inclusive, growth-minded culture
• Excellent communication skills, capable of influencing stakeholders at all organizational levels
• Strong relationship-building skills with the ability to work cross-functionally and partner with sales teams
• Passion for delivering exceptional customer experiences and driving tangible business outcomes
• Experience managing complex, multi-stakeholder projects from inception through delivery and adoption
• Proven success in planning and executing customer engagement strategies that drive platform adoption and growth
• Ability to prioritize effectively in a fast-paced environment and demonstrate sound judgment in decision-making

Why Join:

There's never been a better time to join our SnapSquad!

At SnapLogic, we believe our people are the heart of our success. That is why we are dedicated to creating an environment where you can thrive both personally and professionally. From competitive salaries and robust health benefits to global wellness initiatives, we ensure you're set up for success - wherever you're based.

Are you ready to join the SnapSquad and shape the future of generative integration? We can't wait to see your application!