EHR Senior Analyst

University College London Hospitals NHS Foundation Trust

An exciting opportunity to join the UCLH Electronic Health Record (EHR) team has arisen within our Patient Access & Flow team. We are looking to recruit four enthusiastic individuals on a fixed-term, two-year contract to form a new team of Senior Analysts supporting the delivery of Patient Appointment Self-Scheduling via MyCareUCLH (MyChart).

We seek individuals with a strong interest and experience in digital healthcare within an outpatient setting. Applicants should hold Epic Cadence and/or Ambulatory/MyChart certification or proficiency.

This is a unique and challenging initiative aimed at delivering significant benefits for both patients and the organisation. Using agile methodology, we will collaborate with key stakeholders to design, release, and iterate at pace ensuring that we deliver value to the organisation as early as possible.

If you are passionate about digital transformation in healthcare and want to make a meaningful impact, we encourage you to join our team and help shape the future of patient care at UCLH.

Main duties of the job

The post holders will be part of a dedicated scrum team responsible for the design, configuration, build, and testing of the Patient Self-Scheduling programme and the pre-requisite build of transitioning from DEP to SER-based clinic code structure. Working alongside the EHR Deputy Delivery Manager and Training & Adoption colleagues, they will establish strong relationships with departmental leads, super-users, and subject matter experts to assess current-state booking and MyCare workflows and contribute to shaping the future-state design and successful programme delivery.

They will support the Deputy Delivery Manager in executing project plans, ensuring timely delivery while adhering to governance frameworks, quality standards, and agile methodologies. Regular engagement with clinicians and operational managers will be key to analysing service needs, defining clinical best practices, optimising workflows, and aligning system enhancements with Trust strategic objectives.

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

At UCLH, patients are at the heart of everything we do. Our Epic EHR system plays a crucial role in improving care by providing staff and patients with seamless access to information, ensuring that services and treatment plans are built around patient needs. Patient Self Scheduling is key to our transformation programme, driving forward our vision as a digitally enabled organisation that supports efficient, effective, and most importantly patient-centred care.

Person Specification Knowledge and Qualifications

• Educated to Masters level or equivalent through experience and professional development.
• Higher professional clinical or management degree or equivalent.
• Specialist knowledge across a wide range of subject areas relating to EHRS and digital services including Epic certification (Certificates will be requested prior to interview).
• Good knowledge and understanding of NHS clinical, administrative and operational workflows.

Experience

• Extensive relevant programme management or improvement experience, with a track record of delivery.
• Experience of change programmes while also developing and maintaining high standards of quality.
• A proven success in planning and effective implementation of software improvement plans.
• Experience of design, build, configuration and testing within Epic applications.

Skills and Abilities

• The ability to work unsupervised and plan project work to agreed timescales to meet deadlines.
• A clear understanding of the components of Programme Governance and how these contribute to an integrated and quality driven service.

Specific Requirements

• Full understanding of and demonstrable commitment to the UCLH values.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

University College London Hospitals NHS Foundation Trust

EHR Deputy Delivery Manager, Patient Access & Flow

£61,927 to £68,676 a year Per annum inclusive of HCAS