ER Advisor - Attendance Management - 6 Month FTC

ER Advisor - Attendance Management - 6 Month FTC

Company:

Arriva UK Bus Limited

Job Group:

Human Resources Generalist

Type of Contract:

Full time

Ref#:

JR030001

At Arriva, our buses are at the heart of the communities we serve. Whether it's getting children to school or commuters to work, they connect our customers to what matters most. This role will cover Absence Management across London with travel as and when required. The hours for this role can be flexible.

Purpose of Role: As an Attendance Advisor, you will play a crucial role in reducing absence rates and supporting managers to drive positive outcomes. Your expertise will ensure that absence cases are managed consistently and effectively, aligning with our wider business welfare strategy.

What You'll Do:

1. Collaborate: Work closely with the HR Team to manage absence cases and support the reduction of absence rates.
2. Strategize: Target hot spot areas with the highest absence levels and produce structured attendance management action plans.
3. Reporting: Generate weekly reports highlighting areas of focus and deliver a comprehensive 6-month project plan.
4. Evaluate: Produce an end-of-project outcome report, sharing insights and best practices to embed attendance management practices.
5. Support: Facilitate occupational health referrals and guide managers in supporting employees' return to work.

Your Responsibilities:

1. Absence Analysis: Identify trends in attendance data and create targeted improvement plans.
2. Case Management: Support case management through welfare and attendance meetings, ensuring compliance with policies.
3. Maintain Compliance: Keep accurate records and ensure GDPR compliance.
4. Promote Wellbeing: Support HR projects and promote employee wellbeing, ensuring compliance with the Equality Act 2010.

What We're Looking For:

1. Employment Law Expertise: Strong knowledge of UK employment law related to absence management, disability, and reasonable adjustments.
2. Experience: Proven experience managing absence-related ER cases, including long-term sickness and capability processes.
3. Skills: Excellent communication and influencing skills, with the ability to coach and advise managers.
4. Organisation: Exceptional organisational skills to manage multiple cases simultaneously.
5. Empathy: Professionalism, discretion, and empathy in handling sensitive cases.

Desirable Skills and Experience:

1. CIPD qualified or working towards.
2. Experience within unions and Industrial Relations.
3. Extensive experience providing guidance in attendance management, including knowledge of mental health and wellbeing initiatives.

Safety Responsibilities:

1. Ensure a safe workplace by taking reasonable care not to endanger yourself or others.
2. Consider potential hazards and risks in all work activities.
3. Comply with detailed H&S responsibilities as published in the Arriva HS&E Management System.

Why Join Us?

1. Impact: Make a real difference in reducing absence rates and supporting employee wellbeing.
2. Growth: Opportunity to upskill managers and streamline processes.
3. Collaboration: Work with a supportive and dynamic HR Team.
4. Challenge: Take on a rewarding role with clear goals and milestones.