Experimentation and New Product Specialist

About the Job:

As an Experimentation Solutions Specialist, you will be responsible for presenting LaunchDarkly's experimentation offering while also being able to educate LaunchDarkly customers on experimentation best practices. You will be regarded as a subject matter expert on all things experimentation, so a strong background in either experimentation tools and techniques, from either a consultation background or practical experience is a must.

Responsibilities:

• Lead strategic initiatives to identify and engage with key design partners and lighthouse customers, offering technical expertise and pitching innovative solutions that align with organizational goals.

• Play a critical role in gathering and integrating customer feedback, market trends, and competitive insights into the product development lifecycle, ensuring solutions meet evolving market demands.

• Facilitate cross-functional technical workshops and collaborative discussions with both internal teams and external stakeholders, driving alignment on new product offerings and solutions.

• Spearhead the early-stage implementation and adoption of new products, working closely with design partners and lighthouse customers to ensure seamless deployment and measurable impact.

• Be an experimentation subject matter expert for the entire revenue team.

• Work closely with LaunchDarkly customers, be a trusted advisor and offer prescriptive guidance on how to maximize the value of their use of LaunchDarkly and experimentation practices.

• Partner and work closely with the product team on the experimentation feature set of LaunchDarkly.

• Develop content internally and externally to enable the team on use cases of LaunchDarkly.

• Work cross-functionally with other LD technical teams (e.g., Sales Engineering, Demo Engineering, Business Value, Product Marketing, Customer Success, & Integrations).

• Work closely with select Partners and outside technical teams (enablement partners, complementary vendors).

Qualifications:

• Proven subject matter expertise in the experimentation space.

• Hands-on experimentation implementation experience.

• Provide thought leadership and business development activities for all things experimentation.

• Experience talking to a breadth of people from practitioner to senior executives.

• Possess the ability to build strong relationships and partnerships with prospects and customers.

• Ability to communicate the value of having a mature experimentation practice and how LaunchDarkly fits into that practice.

• Strong collaboration skills with key stakeholders in and outside of the revenue organization.

• Technical understanding of feature management.