Expression of Interest - Regional Engineering Manager - National

Expression of Interest - Regional Engineering Manager - National

About us

HSB (UK and Ireland) is a leading specialist provider of engineering, technology and structural warranty insurance solutions, plant and equipment inspection services, and engineering-based risk management activities in the UK and Ireland.

HSB (UK and Ireland) consists of the parent company HSB Engineering Insurance Limited (HSBEIL) together with its two UK subsidiaries, HSB Engineering Inspection Services Limited (HSBEISL); and a regulated MGA, MD Insurance Services Limited (MDIS), which trades as Premier Guarantee or LABC Warranty.

Collectively HSB is the UK and Ireland's only group of companies solely focused on providing specialist engineering and technology insurance solutions and risk-focused inspection services and assessments to its customers.

What We're Looking For

We are building a talent pipeline for future opportunities. By expressing your interest, you'll be considered as roles become available.

Company
HSB
Location
London, United Kingdom

Job title - Regional Engineering Manager

Location- National

Salary - £58,750

Key Responsibilities:

• To manage and lead a team of surveyors, ensuring day-to-day work is carried out to the highest standards.
• Develop and implement the regional operating plan designed to exceed KPIs and SLAs for operations.
• Communicate regular updates on regulations to ensure adherence.
• Manage staff, oversee work schedules, and assign duties for compliance with Health & Safety legislation and company policies.
• Possess detailed knowledge of legislative, contractual, and operational requirements for in-service examination.
• Provide site and management support to field staff as necessary.
• Conduct staff reviews, appraisals, and performance management programmes.
• Ensure inspections are conducted diligently and in accordance with the QA System.
• Lead and manage customer complaints within your geographical area.
• Address Engineer Surveyor discipline or performance issues as they arise.
• Manage Engineer Surveyor sickness or absence issues, ensuring examinations are reorganised.
• Resolve operational problems and liaise with clients and Regional Services Manager.
• Ensure client statutory requirements are met regarding the Company's responsibilities.
• Examine all plant on the contract schedule in accordance with accepted codes of practice.
• Maintain up-to-date knowledge of technical developments and changing Engineering Standards.
• Employ the Company QA Systems in all service areas.
• Review and monitor resource levels to ensure adequate cover for all examination types.
• Ensure Engineer Surveyors allocation is correctly sized.
• Verify vehicle mileages and travel times in line with company policies.
• Adhere to Health and Safety policy.
• Participate in the recruitment process for additional resources as necessary.
• Maintain effective working relationships across internal stakeholder groups.
• Lead on projects as required by the Operations Managers.
• Undertake additional duties delegated by the Operations Manager or Senior Manager.
• Participate in the Emergency Duty Manager roster throughout the year.

Skills & Experience

• Proven track record of successfully managing regional teams.
• Strong customer communication skills and confidence to make professional judgements.
• Strong stakeholder management and engagement experience.
• Good commercial and financial acumen.
• Ability to understand, manage, and deliver KPIs.
• Self-organisation skills.
• Proficient knowledge of MS Office and Apple products.
• Clear understanding of industry protocol.
• Previous experience in an Engineering role focused on in-service inspection is advantageous.

Qualifications and Educational Requirements:

At HSB, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed.

All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.