Fire and Security Engineer

JLA is a mission critical infrastructure solutions business offering services in Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning.

The company provides an end-to-end, on-premise, machine supply and breakdown service proposition under the name Total Care, along with additional products and services. JLA is driven by a world-class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working daily with customers.

When you join the JLA family, you'll also gain access to an extensive benefits package.

We care about our people and take your well-being seriously. That's why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App, plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also provide up to 8 counseling sessions, which can be in-person or remote, offering you the support and flexibility to suit your personal needs.

You can reach your fitness goals with our free onsite gym at head office, along with a range of other gym membership discounts available.

To offer financial support, we provide life assurance coverage, company sick pay, and a company pension scheme, along with added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub.

We pride ourselves on offering a healthy work-life balance and believe it is important to have time away to recharge. That's why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies.

We appreciate you and invest in your success with a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!

Role Overview

Safety systems maintenance engineer including reactive calls.

Key Tasks

1. Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have reported faulty systems (when senior technician is already on the job).
2. Part of the out-of-hours call-out rota.
3. Carry enhanced van stock to achieve a high first fix rate.
4. Responsible for van stock management in the same manner as level 1 and 2.

Service Delivery

Demonstrate an understanding of service delivery excellence for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance.

Managing Risk

Be aware of your operational and regulatory risks that may impact your operations.

Report any risks that may affect the business to your line manager.

Managing Health & Safety

Conduct Risk Assessments and Method Statements, compiling reports in line with H&S requirements.

Liaise with the Head of Compliance to ensure that your compliance responsibilities align with the established framework.

Criteria

Essential: Attributes required for candidates to be considered.

Desirable: Attributes that can be trained or developed.

Knowledge and Skills: What you know and what you can do.