General Manager

We have an exciting opportunity to work for Wilson Vale as a General Catering Manager at Lands End in Oakham. You will have a hands-on approach, be a passionate innovator, and a dedicated leader. You'll bring creativity and leadership to a dynamic team, crafting outstanding food experiences in a vibrant, fast-paced staff dining, general public & corporate environment. This is your chance to make a meaningful impact while growing your career with a quality food-focused and service-led contract caterer.

Serving exceptional quality and locally sourced produce over a breakfast and lunch service, featuring traditional English and Continental Buffet style breakfast with daily specials, fresh morning pastries, and a seasonal yoghurt bar.

Creating exceptional lunch dishes across diverse counters, serving modern classics and world flavours including Bistro, Street Food, Grab & Go, Deli & Salad Bar. Homemade cakes, bakes, and patisserie items will also be offered, along with bespoke hospitality events including canape & hot nibbles.

What you'll do:

1. Lead a talented team in delivering exceptional food across diverse counters.
2. Drive innovation and strategy for seasonal menus, themed food concepts consistently promoting excellence in food quality & customer service.
3. Oversee compliance with Health, Safety, Food Hygiene, and COSHH regulations, ensuring best practices are consistently followed.
4. Engage with senior clients and customers, creating a high-impact front-of-house presence.
5. Manage costs, budgets, and menu costings to achieve financial and qualitative targets.
6. Inspire a team culture centered on excellence, teamwork, and customer satisfaction.

What you bring:

1. Proven experience in managing and leading a kitchen team in a Business & Industry (B&I) environment.
2. Expertise in creating fresh, innovative food concepts with a customer-centric approach.
3. Strong knowledge of industry trends, compliance standards, and budgeting principles.
4. Exceptional leadership, communication, and organisational skills.

WILSON VALE PERKS:

• Our working hours are some of the best you'll find in catering - we are strong believers in work-life balance.
• Our working environment is fun and inspiring, with excellent career development opportunities.
• Craft Works - Free craft-focused career development training programme.
• Paid training bespoke to you.
• Access to our Employee Assistance Programme - your wellbeing is very important to us.
• Online employee benefits scheme - monetary savings on everyday items!
• Your Birthday off every year after 1 years' service.

Wilson Vale is an equal opportunities employer that strives to create an inclusive working environment for all. We are committed to supporting our people and do not tolerate discrimination of any kind. From each and every person in our catering teams to our operations and central support teams - everyone has a voice.

This is a permanent position working 40 hours per week, Monday to Friday, 7am - 4:30pm.