Global Product Senior Manager HR Staffer Experience

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

This is a 12 month fixed term contract.

The Global Product Senior Manager HR Staffer Experience will be a key member of the Staffing and More (SAM) team, our global staffing solution. This role will act as Product Owner for a portion of our global staffing tool, responsible for leading the functional design for the consultant experience in staffing, orchestrate simplification and harmonization activities and stakeholder engagement required to implement a global staffing system. You will also be managing the Product Analyst in GS Delhi.

You will collaborate closely with Staffing colleagues across our Global, Regional, local office teams, BCGX and the Staffing & More (SAM) IT Team, as well as broader global functions (e.g. Finance, Risk, Knowledge) to ensure successful design and implementation. This is a critical role in a high priority project that is core to our organization.

In this role you will manage the functional design and implementation for new functionality on our global staffing system, Staffing and More (SAM), including

• Manage the design and all phases of implementation of future SAM functionality

• Gather business requirements from staffing stakeholders and incorporate into the design balancing user requirements, priority and effort

• Identify opportunities to harmonize and simplify processes across the organization to ensure we optimize the design solution

• Work closely with the SAM development team on key design decisions and model process flows ensuring stakeholder input

• Ensure a functional design and change requests align to the system and operating model guardrails and escalate appropriately for exceptions

• Prepare decisions for escalation including framing the decision, making a recommendation and identifying risk and interdependencies

• Partner closely with broader project team, functional experts, and technical teams to deliver SAM roadmap

• Manage approach for user acceptance testing including identifying key users, escalation processes and align to project timelines

• In coordination with the Product Team Lead and Global Staffing Director, drive the roll out plan and stakeholder engagement for Staffing stakeholders including training and rollout approach and key project timelines

• Understand and help manage the SAM backlog and prioritize among competing requests

• Ensure future business needs can be met by the solution and escalate where necessary for future roadmap

• Help to refine user stories

• Act as a key change agent and ensure regular communications to staffing functional stakeholders including preparing engagement plan, developing materials and where necessary represent the broader project team at events

• Partner with the Product Team Lead, HR Digital Product Portfolio Lead and Technical Area Lead on quarterly priorities and frequently demo latest sprint outcomes to the Talent Management Product Team

What You'll Bring

You have a bachelor's degree and preferably an advanced degree. You have experience working in a global team, across cultures and time zones. You have experience in world class professional services, and ideally you have first-hand experience of project staffing processes. You have excellent communication skills and the ability to influence without power. You are familiar with agile processes and willing to support others to make it real.

Who You'll Work With

This role is part of the Talent Management Product Team within the HR Digital Product Portfolio. The Product Owner works closely with the Global Staffing Function as well as Regional and Local Staffing Teams, SAM IT Team, other HR Product Teams, other functions (e.g. Finance, Risk, etc.), and the UX Centre of Excellence to drive design and implementation of new functionality.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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