Guidewire PolicyCenter and Digital Technical Engineering Lead

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Guidewire PolicyCenter and Digital Technical Engineering Lead

Employer: NFU Mutual
Location: Stratford-upon-Avon
Salary: £75,000 - £80,000 + 25% annual bonus + PMI + benefits package
Closing date: 23 May 2025

Sector: Insurance
Role: Manager
Contract Type: Permanent
Hours: Full Time

Guidewire PolicyCenter and Digital Technical Engineering Lead

• Lead technical strategy and Agile delivery for Guidewire PolicyCenter and Digital
• Mentor and influence engineering teams within a supportive, forward-thinking environment.
• Hybrid and office-based options - we're open to discussing what this might look like for you.

NFU Mutual Guidewire Centre of Excellence

It's an exciting time at NFU Mutual. We've already rolled out Guidewire's ClaimCenter and BillingCenter and as part of a company-wide transformation we're now rolling out PolicyCenter. It's a strategic move that touches nearly every part of our operations, and the results will be felt not just today but well into the future. This is your chance to be part of the creation of transformative Guidewire solutions that will have a lasting impact on the general insurance business at NFU Mutual, our customers and their communities.

About the role

As a hands-on, forward-thinking Technical Engineering Lead within the NFU Mutual Guidewire Centre of Excellence, you'll drive excellence across our Digital and PolicyCenter platforms. With the opportunity to shape best practice and mentor growing talent, you'll play a critical part in our evolving Guidewire ecosystem, with a strong focus on React and front-end digital services.

As the Technical Engineering Lead, you'll take a senior leadership role across our digital-facing Guidewire platforms, including CustomerEngage and PolicyCenter. Responsible for championing high standards in coding, architecture, quality, and performance you'll work across multiple Scrum teams as a floating subject matter expert. To ensure solutions align with both immediate delivery needs and long-term strategic goals, you'll offer hands-on support, drive consistency, and provide valuable oversight.

A key part of this role is to mentor engineers across all experience levels. Whether you're guiding new graduates or offering technical direction to senior developers, you'll help engineers grow in role and deliver high-quality work. You'll also work closely with technical and non-technical stakeholders across the business, presenting complex technical concepts clearly, to influence decisions and align priorities.

Playing a central role in upholding out-of-the-box Guidewire development principles. Involvement in major programmes will see you contribute to scalable, sustainable delivery by ensuring our Guidewire components are optimised for flexibility, reuse, and long-term efficiency.

About you

You thrive on clear, confident communication and confidently engage with stakeholders at all levels. You build trust quickly, and influence decision-making through insight and storytelling. You instinctively act as a trusted advisor and readily translate complex ideas into compelling narratives that drive action and deliver real impact.

Essential skills and experience

• Extensive development experience with Guidewire PolicyCenter, CustomerEngage and Jutro framework
• Strong Front End development background including React, HTML, CSS and JavaScript
• Strong technical leadership in an Agile software development environment
• Ability to influence technical direction and articulate complex ideas clearly to varied audiences
• Comfortable working across multiple Scrum teams as a technical mentor and quality gatekeeper
• Solid understanding of Guidewire principles and out-of-the-box functionality

Desirable

• Guidewire ACE certification or equivalent demonstrable experience
• Experience with SaaS-based Guidewire deployments
• Exposure to DevOps tools and CI/CD practices
• Experience with Node.js

Internally this role is known as IT Technical Engineering Lead.

Benefits and Rewards

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

• Salary £75,000 - £80,000 per annum (depending on experience)
• Annual bonus (up to 25% of salary)
• Contributory pension scheme, up to 20%, including your 8% contribution
• 28 days annual leave + bank holidays + buy/sell/save holiday trading scheme
• A Family Friendly policy that helps you balance your work and family responsibilities
• Private medical insurance + options to add family members
• Access to savings at High Street brands, travel and supermarkets
• £20 contribution to a monthly gym membership - subject to T&Cs
• Health and wellbeing plan - cashback for dentist, opticians, physio and more
• Employee Volunteering - volunteering in the community for one day each year
• Unlimited access to Refer a Friend £500 bonus scheme
• Life Assurance cover of 4 x salary
• Employee discounts of 15% on a range of NFU Mutual insurance policies.

Working at NFU Mutual

We're one of the UK's leading general insurance and financial services companies. For over 110 years we've put our customers at the heart of everything we do. Our people are just as important to us.

We pride ourselves on being "a great place to work" and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only Insurer to feature in the LinkedIn Top 15 Companies 2025 list of 'Best midsize employers to grow your career in the UK', the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025.

We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.

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