Hays - IT Support Engineer

Posted 1 day 3 hours ago by Hays

Permanent
Not Specified
Other
Not Specified, Belgium
Job Description
We are a leading company in the IT sector, dedicated to providing top-notch support and innovative solutions. Our team is committed to maintaining and enhancing our IT infrastructure and services.

Your new role
As an IT support Engineer, you will
  • Implement, maintain, and monitor systems, infrastructure, software, and Hardware
  • Troubleshoot and resolve technical issues
  • Manage support tickets and ensure timely resolution
  • Provide accurate documentation and technical support
  • Support new application releases and test new technologies
  • Contribute to service desk and change management processes
  • Assist in IT projects related to security, infrastructure, and development.
  • Ensure secure and efficient deployment of infrastructure and applications
  • Implement patch management strategies
  • Conduct security event analysis and incident management
  • Document and update processes and procedures
  • Evaluate and recommend new IT technologies

Your profile
  • Minimum Bachelor degree in computer science or equivalent
  • Minimum 3 years of experience in IT support or a similar role
  • Fluent in French and English (Dutch is a plus)
  • Strong knowledge of Office 365, Windows Server, network management, Hardware, and software
  • Experience with Windows, Linux, and MacOS
  • Hands-on troubleshooting skills
  • Interest in information security, business continuity, and IT service management
  • Dynamic, problem-solving, customer-oriented, and team player
  • Experience with hosting services and tools (Docker, Kubernetes, cloud providers, etc.)

What you'll get in return
  • Permanent contract
  • Competitive salary with a company car and other benefits
  • Diverse job content
  • Great colleagues and a supportive work environment
  • Opportunities for professional development
  • Hybrid working model (up to 3 days homeworking)

What you need to do now

Are you interested in this role? Please contact Alexia Brosens from Hays Brussels or click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.